Field Service Technician
Company DescriptionSuperior Diesel Services, LLC, founded in 2019 in Trinidad, Colorado, delivers expert diesel engine maintenance and repair for heavy equipment. Serving clients across Colorado and surrounding areas, the company emphasizes honesty, integrity, and a commitment to excellence. Whether on-site or in the shop, Superior Diesel Services caters to large corporations, small businesses, owner-operators, and individuals alike. Known for the specialized skills of its team, the company provides exceptional service tailored to client needs.We are seeking a skilled and dependable Field Service Technician in the Southern Colorado area to diagnose, repair, and maintain heavy equipment and diesel-powered machinery in the field. This position requires strong mechanical and electrical troubleshooting abilities, excellent customer service skills, and the ability to work independently while representing the company professionally at customer job sites.The ideal candidate is safety-focused, self-motivated, organized, and capable ofefficiently managing field service calls with minimal supervision.ESSENTIAL DUTIES & RESPONSIBILITES· Diagnose and repair diesel engines, hydraulic systems, electrical systems, air systems, and mechanical components on heavy equipment and trucks· Perform preventative maintenance and inspections on customer equipment· Troubleshoot equipment failures in the field and determine appropriate repairs· Read and interpret service manuals, schematics, and diagnostic software· Complete work orders, service reports, inspection forms, and required paperwork accurately and timely· Communicate repair findings and recommendations clearly with customer and management· Maintain company service truck inventory, tools, and cleanliness· Operate diagnostic software, laptops, scan tools· Respond to emergency breakdowns and service calls as needed· Ensure repairs are completed safely, efficiently, and to company standards· Follow all company safety procedures and OSHA/MSHA requirements where applicable· Maintain professionalism and positive customer relationships at all timesQUALIFICATIONS· Minimum of five years of diesel mechanic experience preferred· Experience with heavy equipment, construction equipment, mining equipment, trucks, or industrial machinery preferred· Strong knowledge of:· o Diesel engineso Hydraulicso Electrical systemso Air brake systemso Diagnostics and troubleshooting· Ability to work independently in field environments· Strong time management and organizational skills· Welding and fabrication experience is a plus· Valid driver's license required· CDL preferred but not required· Ability to pass a background check and drug screeningPHYSICAL REQUIREMENTS· Ability to lift up to 75 lbs· Ability to work outdoors varying weather conditions· Ability to climb, kneel, crouch, and work in confinded spaces· Ability to work extended hours and overtime when necessaryWORK ENVIRONMENTThis position primarily works in field environments including construction sites, mines,industrial facilities, and customer locations. Conditions may include exposureto dirt, grease, noise, vibration, and varying weather conditions.PREFERRED TRAITS· Self-starter with strong work ethic· Reliable and punctual· Professional communication skills· Team-oriented attitude· Strong problem-solving ability· Takes pride in workmanship and attention to detailPERFORMANCE EXPECTATIONSTechnicians are expected to:· Maintain high-quality workmanship· Meet productivity and efficiency goals· Minimize rework and callbacks· Maintain safe working practices· Complete paperwork accurately and timely· Represent the company professionally with customersCOMPENSATION & BENEFITS· Competitive hourly pay based on experience· Overtime opportunities· Company service truck· Paid time off· Health benefits· IRA - Retirement· Tool allowance· Company uniforms· Performance incentives/bonus opportunities