Night Dispatch
*Night Dispatch*
In the performance of their respective tasks and duties all employees are expected to conform to the following:
Perform quality work within deadlines with or without direct supervision.
Interact professionally with other employees, customers and suppliers.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
*Position purpose*
This position is responsible for assisting in planning after-hours loads for drivers; distributing and communicating driver work assignments; monitoring hours of service, ETAs, PTAs, and driver messages; and resolving issues with drivers while communicating any issues with Customer Service.
*Responsibilities/Duties/Functions/Tasks*
* Assist in resolving load issues with drivers.
* Checking and updating driver availability times.
* Keep computer system current.
* Follow each load closely to ensure picked up and delivered on time by assigned driver.
* Communicate with the customer service department and other fleet managers/load planners to quickly resolve any potential problems on loads and prevent any unnecessary delays.
* Verify all city drivers are DOT compliant and work within the guidelines of the FMCSA (HOS).
* Accurately track equipment.
* Assist the recruiting department by taking after-hours recruiting calls and completing paperwork as needed.
* Other duties assigned by management.
*Qualifications*
* Time Management: the ability to organize and manage multiple priorities.
* Strong customer orientation.
* Excellent interpersonal and communication skills.
* Strong team player.
* Commitment to company values.
* Computer proficiency.
* Strong math skills
*Physical Requirements*
* Must be able to sit for long periods of time
* Finger dexterity, use of arms and hands to operate office equipment
* Must be able to lift or exert force up to 25 pounds
*Education/Experience*
* Preferred: one year’s experience is to successfully perform this job
* High school diploma or GED or 3-6 months related experience and/or training; or equivalent combination of education and experience
*Work Environment*
Indoors, climate controlled office environment with moderate noise levels.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Work Location: In person