Field Applications Engineer - AZ

Introduction to the jobThis position is to lead the effort in developing and supporting HMI e-Beam Inspection (EBI) products at customer sites to drive learnings and deliver solutions to next generation e-Beam problems. Onboarding is expected at Hillsboro Oregon for 2 months on the job training and then dispatched to Chandler Arizona where customer site is. The person filling this position will be a key driver in collaborating with ASML and customer to develop EBI solution for yield improvement.Role and responsibilitiesResponsible for application excellence of installed base, including Drive sufficient (high) utilization; Recipe setup and recipe maintenance; Use case development; Maintain TTTM; Drive bug fix and new feature through SO system; Handle emergency service calls as required; Provide application training to customer (not overall official training)Responsible for NPI engagement: demo at HMI and evaluation at customer siteResponsible for H2H execution (installed base and NPI) at customer siteResponsible for BKM creation and knowledge sharing (BKM library)Responsible for use case collection and analysis (Part of customer intelligence)Prepare and execute EBI at customer siteWork with account teams and marketing organizations to define the package that meets customers’ requirements.Demonstrate technical leadership through problem solving, training and presentation.Own project collaboration and drive technical engagement with the goal of meeting customer requirements and achieve tool-of-record configuration.Education and experienceBachelor degree in Physics or Engineering.Minimum 4-6 years of relevant work-related experience as metrology and inspection engineer from customer or competitor. Less experience required with higher education.SEM metrology and/or inspection experience is highly desiredExperience in defining market needs based on deep understanding of customers, applications and productsExperience working with internal and external customers, understanding requirements and developing solutionsProven experience in driving technical projects from inception to completionCapable of detailed Data Analysis and creation of experiment summary presentationDesign of Experiments creation for various use cases and sharing of results internally or to a customerExcellent problem analysis and solving skillsKnowledge/hands-on experience with software/technical toolsSkillsCan observe and respond to people and situations and interact with others encountered in the course of work. Can learn and apply new information or skills.Must be able to read and interpret data, information, and documents.Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.Ability to complete assignments with attention to detail and high degree of accuracy.Proven ability to perform effectively in a demanding environment with changing workloads.Result driven-demonstrate ownership and accountability.Identifies bottlenecks and drives improvements.Work independently or as part of a team and follow through on assignments with minimal supervision.Demonstrate open, clear, concise and professional communication.Ability to establish and maintain cooperative working relationships with co-workers and customer.Work according to a strict set of procedures within the provided timelines.Strong English communication skills – both written and oral, ability to influence, etc.) and present to a technical audienceCapability to lead team and co-work with related teamsMotivated, pro-active, self-driven and flexibleGood coordination skills and communications skillsGood team player and committed to the success of ASMLGood customer communication skillsDiversity and inclusionASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.Other informationProlong sitting and working at tool four hours or longer inside fab is frequently needed.Must be willing and able to travel up to 15%.EOE AA M/F/Veteran/DisabilityNeed to know more about applying for a job at ASML? Read our frequently asked questions.This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R.730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.Request an AccommodationASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHR_Accommodation@asml.com to initiate the company’s reasonable accommodation process.Please note: This email address is solely intended to provide a method for applicants to initiate ASML’s process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.