Veterinary Receptionist - Mequon, WI

Who We AreEast Towne Veterinary Clinic is Hiring a Veterinary Receptionist!Position DetailsRole: Veterinary ReceptionistStatus: full-timeSalary: $16.00 – $20.00 per hour (based on experience)Schedule: Tuesday, Wednesday, and Thursday, 8:00 am - 5:30 pm. Rotating Saturdays 8:00 – 1:30 PMAbout UsWe are a compassionate, client-focused veterinary practice dedicated to providing high-quality care to our patients and exceptional service to their owners. As a Client Care Specialist, you are the first impression of our hospital—playing a vital role in creating a welcoming, organized, and supportive experience for every client and pet who walks through our doors.Why Our Client Care Specialists Love Working HereSupportive, team-oriented environmentMeaningful work helping pets and their familiesOpportunities to learn and grow within the veterinary fieldPositive, professional, and compassionate workplace cultureConsistent schedule with clear expectationsA role that makes a real impact on daily operationsWhat You’ll DoGreet clients, patients, and guests with professionalism and warmthAnswer multi-line phones, schedule appointments, and manage communicationsProcess payments, balance the cash drawer, and manage client accountsMaintain accurate patient records and obtain prior medical historyPerform basic triage and direct urgent or emergency cases appropriatelyKeep the reception and lobby areas clean, organized, and welcomingWhat Our Client Care Specialists BringStrong communication skills, both in person and over the phoneExcellent customer service and ability to remain calm under pressureStrong organizational skills with attention to detailAbility to multitask efficiently in a fast-paced environmentReliability, punctuality, and a positive, upbeat attitudeComfort with computer systems (Avimark and Microsoft Office experience a plus)The Extras You’ll Actually FeelFinancial BenefitsA flexible approach to compensation that reflects your skill set and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support Program (full-time only)Referral bonus programWellness BenefitsHealth insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.Sick Time / Paid Time OffFree/discounted lab work for all employee petsPet discounts on services and productsPet food discount programWorkplace BenefitsQuarterly Team Rewards Bonus ProgramState license reimbursementVTNE exam fee reimbursementProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle BenefitsSix paid holidays (full-time only)Employee Assistance ProgramEmployee discount programIf you’re passionate about client service and want to be part of a team that makes a difference every day, we’d love to hear from you—apply today!Diversity, equity, and inclusion are core values of East Towne Veterinary Clinic and Vetcor . We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.