Operations Manager
Operations Manager - Job Summary
Reports To: Director of Operations / VP of Operations
FLSA Status: Exempt
Position Overview
The Operations Manager is responsible for leading all day-to-day manufacturing operations across aerosol filling, liquid filling, converting, assembly, kitting, packaging, and related production processes. This role oversees Production, Planning & Scheduling, and Operations Support teams to ensure the safe, efficient, and profitable execution of manufacturing activities while meeting customer requirements for quality, cost, and delivery. The role serves as a key leader in aligning customer demand, production capacity, workforce resources, material availability, and inventory strategies to achieve business objectives.
Key Responsibilities
Operations & Manufacturing Leadership
Lead daily manufacturing operations to achieve safety, quality, productivity, cost, and delivery goals.
Manage production performance through key metrics including OEE, labor efficiency, throughput, schedule attainment, waste reduction, inventory accuracy, and on-time delivery.
Optimize utilization of labor, equipment, and facility resources.
Ensure staffing levels, workforce performance, and operational resources align with business requirements.
Production Planning & Scheduling
Direct the Planning and Scheduling function to ensure efficient alignment of customer demand with manufacturing capacity.
Develop and maintain production schedules that maximize machine utilization, labor efficiency, and material availability.
Support Sales & Operations Planning (S&OP), capacity planning, forecasting, and inventory management.
Monitor schedule performance and implement corrective actions to address constraints and bottlenecks.
Maintain accurate ERP planning data, routings, and work center information.
Continuous Improvement & Operational Excellence
Champion Lean Manufacturing, 5S, Kaizen, and continuous improvement initiatives.
Lead waste reduction, process optimization, downtime reduction, and productivity improvement efforts.
Utilize root cause analysis and problem-solving methodologies to eliminate recurring operational issues.
Foster a culture of accountability, engagement, and continuous improvement.
Quality, Safety & Compliance
Partner with Quality leadership to ensure products meet customer and regulatory requirements.
Support ISO, GMP, and quality management system compliance.
Promote a strong safety culture and ensure compliance with OSHA, environmental, and company regulations.
Lead investigations and corrective actions for safety and quality incidents.
Financial & Business Management
Manage operational spending, labor costs, conversion costs, and material utilization within budget targets.
Support capital planning, cost reduction efforts, and profitability improvement initiatives.
Identify opportunities for investments that improve safety, quality, capacity, and productivity.
Cross-Functional Leadership
Collaborate closely with Supply Chain, Purchasing, Customer Service, Sales, Maintenance, Engineering, Quality, and Human Resources.
Support equipment reliability, new product introductions, process improvements, and operational strategy execution.
Leverage ERP systems and operational analytics to improve decision-making and reporting.
Leadership Responsibilities
The Operations Manager directly supervises Production Supervisors, Production Planning/Scheduling personnel, Shift Leaders, and Operations Support staff, with overall responsibility for a workforce of approximately 50+ employees.
Key leadership responsibilities include:
Hiring, onboarding, training, and employee development
Performance management and coaching
Workforce planning and staffing
Employee engagement and retention
Succession planning and leadership development
Corrective action and disciplinary processes
Qualifications
Bachelor’s degree in engineering, manufacturing, business, or related field.
Minimum 7 years of progressive manufacturing leadership experience.
Minimum 3 years leading supervisors, managers, planners, and operational teams.
Experience in aerosol converting, liquid filling, assembly, kitting, packaging, or related manufacturing environments.
Strong knowledge of Lean Manufacturing, continuous improvement, production planning, ERP systems, and manufacturing KPIs.