Membership Manager

About Sahan Journal Sahan Journal is a nonprofit digital newsroom focused on reporting for immigrants and communities of color in Minnesota. Our diverse staff produces exceptional journalism that represents Minnesota's evolving population and promotes democratic engagement and inclusion. Sahan's stories reach audiences across platforms, including our website, social media, newsletters, SMS, TikTok, and community events. To expand our reach, we collaborate with community papers and major news outlets, both in print and on public radio. The Opportunity Founded in 2019, Sahan Journal has transformed Minnesota's media landscape with groundbreaking coverage on issues vital to immigrants and communities of color, such as education, healthcare, immigration, climate, and housing. Our reporting emphasizes equity, access, and accountability. Sahan Journal seeks a Membership Manager to help build and nurture a diverse and engaged community of supporters. This role is crucial for sustaining and growing our impactful journalism. We are looking for a creative and data-savvy professional with experience in digital fundraising, membership programs, and multicultural communications. The Membership Manager will play a key role in converting journalistic impact into financial support and engaged readership. Our organization values transparency, community service, and equity. We seek someone passionate about nonprofit journalism’s potential to drive positive change. Our culture is supportive and high-energy, and we are committed to staff development and well-being. The successful candidate will join a full-time staff of 24 and a growing revenue team with ambitious goals. Scope and Responsibilities The Membership Manager will develop strategies to maximize individual giving and member loyalty. Responsibilities include acquiring and retaining donors with gifts from $5 to $1,200, with a focus on mid-range donor cultivation. This role works within a three-member development team and collaborates with sales, marketing, audience growth, and community engagement teams, supporting Sahan Journal's evolution from startup to a primary news source. Specific Responsibilities Collaborate across audience and revenue teams. Develop and execute a communications strategy to engage current and potential donors, focusing on digital and multicultural outreach. Create and manage email campaigns, including audience segmentation, A/B testing, and content development. Lead digital fundraising initiatives, applying best practices to acquire, renew, and retain donors, including partnerships with organizations like the Institute for Nonprofit News. Create strategies to cultivate mid-range donors, bridging small-dollar and major contributors. Oversee cultivation, stewardship, and engagement communications. Ensure consistent brand voice across campaigns and organization. Monitor digital membership metrics, track progress toward goals, and provide reports. Manage Salesforce, News Revenue Hub, and other vendor relationships. Analyze revenue and expenses to optimize support for income growth. Manage vendor quotes and contracts for membership activities. Represent Sahan Journal at conferences and meetings as needed. Skills, Knowledge, and Abilities Deep understanding of immigrant and BIPOC communities. Five or more years of nonprofit experience with strong collaboration skills. Willingness to innovate within public-media fundraising. Strong data analysis skills; familiarity with audience research preferred. Experience with Salesforce, Mailchimp, Google Analytics, and Stripe is a plus. Proven experience in nonprofit individual giving, including online solicitation and direct mail. Experience with annual fund campaigns and relationship-building with stakeholders. Proficiency in loyalty marketing and/or membership programs and related software. Salary and Benefits Salary starts at $64,000, based on experience. 100% employer-paid medical and dental benefits; 50% for dependents. Health Savings Account. 401(k) plan with up to 4% employer match. 20 days Paid Time Off, 6 days Sick Time Off. Six floating holidays. Cell phone stipend and professional development resources. Relocation stipend available. Hybrid work model with in-person days in St. Paul, MN. Application Process Please complete your application below. Please include a resume and a cover letter, describing your experience and what excites you about working at Sahan Journal. If you have many of the requested skills and experiences, but not all of them, please apply!