Adventureland Park - Admissions Attendant (15yr old)

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating. Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality-the intersection of heart and hospitality.As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.The Admissions Department is responsible for delivering amazing customer service and maintaining exceptional first impressions for both prospective and existing guests.The Admissions Attendant is responsible for assisting with greeting guests, selling and redeeming admission tickets and passes, processing season passes, and assisting guests with service requests.The ideal candidate will be friendly, have strong communication skills, and have a knack for exceptional customer service.We are currently looking for a:Adventureland Park - Admissions Attendant (15yr old)Roles & Responsibilities:Welcome guests to the park in a warm and friendly manner.Courteously assist guests with questions and complaintsSell and collect tickets and season passes.Utilize Point of Sale (POS) equipment to accurately record financial transactionsScan all passes, tickets, and wristbands to ensure accurate attendance and valid guest entryAnswer guest questions and/or escalate these questions and concerns to the appropriate Guest Experience hostsAssist guests with entry, exit, and reentry to the parkMaintain a clean work Main Gate operation (wiping down counters, vacuuming, sweeping, picking up trash, etc.) to maintain a great first impression for incoming guestsReplenish Park maps while maintaining a clean work areaMaintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.Promptly notify the security team or the operator of host and guest injuries or emergenciesAssist in other departments as neededAll other duties assigned by leadershipEducation & Experience:No education requirements for this roleNo previous work experience neededLanguage: Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.Requirements:Must be at least 15 years of age to comply with Iowa Child Labor LawsAbility to work flexible schedule, including evenings, weekends, and holidaysMust have reliable transportation to and from your scheduled shiftAbility to comply with all uniform policiesMust possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional mannerAbility to follow direction, multi-task, and work as part of a team as well as independentlyPhysical Requirements:Ability to stand, walk, and remain on feet for majority of the workdayAbility to frequently stoop, twist, kneel, bend, squat, or reach above shouldersAbility to carry, push, pull, lift, and hold objects weighing 20 pounds or moreWorking Conditions:Subject to frequent exposure to outdoor areas of the parkFrequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditionsSubject to frequent interruptions and requests that may require reprioritization of activitiesTeam member benefits:Working at Adventureland is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!Adventureland Perks & Benefits:Flexible scheduleAbility to cross-train and learn unique skills across various departmentsFree admission to Adventureland Theme Park/Waterpark and select parks on your days offInvitations to exclusive company-sponsored host events throughout the seasonWe've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland. Apply today!Do not miss the chance to spark your career now!