User Experience Creative Director (direct hire, hybrid NYC)

OverviewSeeking a User Experience Creative Director to lead the creative vision at the intersection of brand storytelling, digital experience, and customer behavior. This role bridges brand strategy and experience design, translating core ideas into websites, customer journeys, content ecosystems, motion, and interactive systems.You will define the creative north star, shape the emotional and narrative arc, and ensure cohesive execution across all touchpoints. This position is highly conceptual and strategic, requiring strong digital fluency, emotional intelligence, and an ability to guide—not execute—UX/UI disciplines. Candidates must also actively leverage AI tools to enhance ideation, workflow efficiency, and creative innovation.Type: Direct hire, Hybrid NYCSchedule: Regular hoursSalary: $190,000 - $225,000User Experience Creative Director Requirements8+ years in brand, digital, or integrated creative leadership titled rolesProven experience leading brand systems and end-to-end digital experiencesStrong portfolio demonstrating conceptual thinking, experience design direction, and storytelling excellenceAbility to define and direct the emotional flow of user journeys and interaction frameworksDeep understanding of interaction design, motion language, responsive systems, and component-based designComfortable reviewing Figma files, wireframes, prototypes, and digital layoutsStrong grasp of UX principles, information architecture (IA), and usability best practices (without hands-on execution)Experience partnering with UX/UI, engineering, and content teams to deliver scalable solutionsClear understanding of technical feasibility vs. creative ambitionActive use of AI tools in creative development, concept generation, and process optimizationExceptional presentation, storytelling, and client-facing communication skills with executive-level presenceDemonstrated leadership with high emotional intelligence, collaboration, and mentorship capabilitiesUser Experience Creative Director DutiesDefine the creative vision and establish the north star across brand and experience engagementsTranslate brand strategy into experiential systems, including visual identity, interaction models, and narrative frameworksLead concept development for web platforms, digital journeys, and emerging/agentic experiencesShape tone, mood, interaction behavior, and overall experience personalityEstablish experience principles guiding UX/UI teams, ensuring alignment with brand expression and storytellingDirect motion design, micro-interactions, and transition systems to enhance engagementReview and refine wireframes and prototypes to ensure clarity, usability, and narrative cohesionPartner cross-functionally with UX/UI leads, strategists, writers, and engineering to align content, design, and technical executionCollaborate with producers on planning, scoping, and delivery of complex digital initiativesMaintain creative integrity through development, handoff, and launch, ensuring fidelity to visionLead client presentations, articulating ideas with clarity, confidence, and persuasionMentor and elevate design teams, fostering a culture of craft, rigor, and innovationChampion intuitive, accessible, and brand-expressive experiences across all outputsGuide QA and final reviews to ensure experience quality, consistency, and performanceNo deadline to apply.