Servicenow FSO developer (Custom Applications & CSM)
Dear, Greetings from Smart IT Frame, Hope you are doing well!!! Smart IT Frame specializes in enabling you with your most critical line of resources. Whether it’s for permanent staffing, contract staffing, contract-to-hire or executive search, we understand the importance of delivering the most suitable talent; on time and within budget. With our Core focus in emerging technologies, we have provided global technology workforce solutions in North America, Canada & India. We take pride in delivering specialized talent, superior performance, and seamless execution to meet the challenging business needs of customers worldwide Job Title: ServiceNow FSO Tech LeadLocation: Saint Paul MN & Hartford CT (Onsite Hybrid)Duration: Fulltime || Contract Job Description:Configuration and enhancements on the ServiceNow FSO platform Configure ServiceNow FSO Modules, workflows, applications, scripts and integrationsDocument technical design, development processes and solution configurationsIdentify opportunities to optimize performance and improve scalabilityDevelop ServiceNow FSO configurations, including FSO data model setup, PA enablement, Commercial and Servicing Lines for Insurance workflow development, etc.Build multiple FSO related features including advanced work assignment enablement, configurations around reports, dashboards, etc.Document FSO development, configuration and technical details & prepare training materialLead customer discussions, demos and participate in customer's engineer's configuration reviewsConduct workshops on development showcase and show and tell of developed productCertified System AdministratorFSO Certified SkillsServiceNow-FSOServiceNow Tech LeadCustom ApplicationsCustomer Service Management