Business Systems Analyst I – SQL / Enterprise Applications

Job DescriptionBusiness Systems AnalystIf you enjoy solving operational challenges, improving systems that support large-scale real-world environments, and working with teams onsite at the Anaheim, CA location that keep high-traffic operations running smoothly, this is a strong opportunity. You’ll work across business and technical groups to improve processes, troubleshoot critical systems, and support technology tied to daily operations and safety-focused environments.ResponsibiltiesGather requirements for system enhancements and process improvementsInvestigate issues, troubleshoot problems, and coordinate fixes or escalationsSupport multiple long-term initiatives while managing daily operational prioritiesCreate user stories, testing documentation, and validation plansMaintain process documentation and internal knowledge repositoriesProvide end-user training, guidance, and ongoing support for business applicationsPartner with stakeholders across multiple departments and leadership levelsParticipate in an after-hours support rotation when neededHelp identify more efficient technical solutions to business challengesKey SkillsExperience as a Business Systems Analyst, Systems Analyst, or similar roleStrong communication skills with both business users and technical teamsWorking knowledge of SQL and relational databasesExperience supporting enterprise applications or operational systemsStrong troubleshooting and problem-solving abilityComfortable managing changing priorities in a fast-paced environmentAbility to work independently with minimal supervisionPreferred SkillsExperience with asset management, compliance, maintenance, or operations systemsReporting/dashboard tools such as Tableau, BusinessObjects, BIRT, or MicroStrategyExposure to Java or XMLExperience supporting software rollouts or user support environmentsProject coordination or prioritization experienceBackground in hospitality, entertainment, transportation, manufacturing, logistics, or large campus operations environmentsWhat Makes HTC A Great Place To Build Your FutureHTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.