Front Desk Associate-Quality Inn Savannah Historic District

Unforgettable Guest Experiences Are you passionate about creating unforgettable guest experiences? Do you thrive in a fast-paced, people-first environment where every interaction matters? The Homewood Suites on the stunning Savannah Riverfront is open for businessand we're looking for enthusiastic, service-driven individuals to be the face of our hotel. What We Bring to the Table Free Parking Downtown conveniencewithout the downtown headache. A Culture You'll Love Competitive pay, great benefits, paid time off, and a team that truly celebrates you. Unbeatable Location Steps from charming cobblestone streets, local boutiques, and the riverwalk. You're not just near the actionyou're in it. Room to Grow We're committed to developing talent and promoting from within. Cool New Experiences Enjoy exclusive travel discounts and perks. Investing in Your Future 401(k) with company match. WorkLife Balance PTO starts after just 90 days. Competitive Pay Because your work deserves it. What You'll Do (Mostly thisother duties may be assigned) Use technology to deliver an exceptional guest experience Warmly greet and welcome guests upon arrival Manage check-in, check-out, and billing with accuracy and care Handle sensitive guest information, including room assignments and payment transactions Respond to guest inquiries and resolve concerns promptly and professionally Follow all policies, procedures, and in-service requirements Support front desk operations: answer main phone lines, respond to GXP, and track GSS & TripAdvisor scores What You Bring High school diploma 2+ years of hotel front desk experience (preferred) A genuine love for meeting new people and building connections A positive attitude and natural customer-service flair Reliability, integrity, and strong team spirit Polished, professional manners The ability to anticipate guest needs and delight them with friendly, thoughtful service A consistently caring and respectful approach A gracious host mindsetfor guests, vendors, and future teammates About North Point Hospitality: North Point Hospitality was started in 1978 and is located in Atlanta, Georgia. We build high-quality hotels in popular areas. Over the years, we've worked with big hotel companies like Hilton and Marriott to create these projects. So far, we have built 38 hotels from the ground-up, investing over $600 million. Today, we own and manage 9 hotels in the Southeast, including 8 that are part of the Hilton and Marriott brands. We're also working on 5 more hotels that are either being built or planned.