Sales Assistant

Benefits:401(k)Dental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceJob PurposeThe Sales Assistant (SA) is the face of Yaxin Flexible Packaging’s southern California office, advocating on behalf of Yaxin’s clientele, to ensure customer success. The hub of our US office, the SA works to identify, build, and nurture relationships from the inside. The SA is on the phone, managing email, assisting customers with product and order status questions – as well as being a point-of-contact to resolve the occasional mistake. You’ll get to know our product line and become an expert at advising customers.Duties And ResponsibilitiesOffice ManagementDaily presence in Tustin officeManage tradeshow equipment and coordinate logistics for showsArrange / coordinate meetings with prospects and clienteleWork directly with owner on any special projectsCustomer ServiceOwner of the post-sales process, from receipt of purchase order through shipment of productAssist sales team with the quoting process Maintain sample and sales literature inventoryPrepare and ship samples, working directly with customers and the Yaxin sales teamAdministrationWork within the company CRM to ensure system is always currentLeverage Microsoft / CRM to build scalable support system for Tustin teamReview, simplify and standardize all forms across the sales process· Preferred QualificationsExperience in the Packaging Industry A sound understanding of multi-layer packagingSales Experience (doesn’t have to be industry specific)The ability to communicate effectivelyExperience using Microsoft systems (Word, Excel, PowerPoint)The ability to read, write, and perform basic mathExperience using a CRM systemStrong customer service skills