Security-Supervisor - Blondell Ave (49404)

Under the direction of the Operations Coordinator, the Security-Supervisor is responsible for assuring the general welfare, security and safety of the residents, staff, and volunteers, and the facility at Blondell, a 200-bed shelter in the Bronx for mentally ill and medically frail homeless adult women. This position is responsible for the supervision of up to eight persons, including program aides and/or volunteers.Essential Duties And ResponsibilitiesProvide coverage for the general welfare and safety of the shelter residents, staff, and volunteers.Provide crisis prevention and intervention as needed.Complete routine resident and facility checks to ensure that residents are not at risk and that the facility is free of potential hazards (leaks, fire, destruction of property, etc.)Ensure nightly head count is completed (evening shift) and maintain CARES reports as assigned.Record incidents and resident’s grievances appropriately in the logbook and on incident reports.Assign work-related projects to program aides, security, and maintenance as needed.Inspect all cleaning and service chores assigned to program aides to ensure completion.Conduct regular fire drills during day, evening, night, and weekend shifts ensuring that all staff and residents follow procedure.Interact with NYPD, EMS, NYFD, and know when it is appropriate to make emergency calls.Interview and train program aides as directed by the Evening Manager.Provide coverage on an emergency basis when needed.Arrange for coverage for a current or following shift when necessary, including shift supervisor, program aides, security, or maintenance.Other duties as assigned.Staff SupervisionNotify the Evening Manager of adjustments to staff scheduling to accommodate illness, etc.Supervise program aides to ensure that they are meeting goals and performing their duties and discuss with the Evening ManagerWith the approval of the Evening Manager, remove program aides from duty for infractions, and violations of policiesEnsure that all necessary information is communicated to program aides as policy and procedures changeAssist Evening Manager as needed in completing documentation relevant to resident and facility reporting.Job QualificationsEducational Requirements: High School Diploma or General Equivalency Diploma required. Must have NYS Security Guard License and current 8-hour annual Certificate.F80 Fire Guard LicenseExperienceMinimum two years experience working in a residential facility, preferably experience working with dual-diagnosed individuals, mental health and substance abuse issues, and some supervisory experienceMust have good interpersonal skills with the ability to communicate effectively both written and oralAbility to handle and prevent crisis situations with minimal supervision.Must have some computer skills and be able to formulate incident reportsAbility to work with clientele that have special needs and provide assistance with respect and compassion.Help to foster and to promote a positive and harmonious atmosphere at the shelter.