Office Manager ,

Location: SoHo, New York City (Onsite)Schedule: Monday–Friday, 9:30am–6:30pm (5 days/week onsite)We’re a growing global marketing communications agency with offices in NY, LA and London. We’re looking for a personable, proactive, solutions-oriented Office Manager to lead day-to-day office operations in our NY office. We are looking for someone who is highly organized, welcoming, and remains calm under pressure. This role is ideal for someone who thrives in a fast-paced, people-first environment, enjoys building systems from the ground up, and takes pride in creating exceptional employee and guest experiences.What You’ll DoOffice Operations & Facilities ManagementOversee day-to-day office operations, ensuring it is neat, organized, and presentation-ready at all timesCreate a welcoming, high-touch experience for employees and guests—ensuring reception, conference rooms, and shared spaces are always guest-readyOwn the daily office “heartbeat” to ensure the workplace is clean, stocked, and operating smoothlyLiaise with building management and manage communication and process regarding office closures, fire alarms, safety, security, and building communications, looping in HR as neededManage vendor relationships and contracts (cleaning, pantry, maintenance, security, repairs, etc.)Ensure office supplies, snacks, and pantry inventory are consistently stocked and replenishedCoordinate repairs, preventative maintenance, and operational improvements; escalate issues proactively and track resolutionManage conference room scheduling and tech set up, as neededEvents, Catering & Employee ExperiencePlan and manage office catering and operational needs for special events, meetings, client visits, and internal activationsSupport the onboarding experience from an office perspective (workspace readiness, access needs, day-one logistics), partnering closely with HRSupport offboarding process in tandem with HR and IT Other administrative and HR operations duties as needed Budget & Operational PlanningSupport operational budget management in partnership with the COO and VP, HRTrack office and engagement spend, manage purchase orders and invoices, and identify cost-saving opportunities without compromising experienceDevelop scalable processes and systems as the firm continues to growTrack and reconcile expenses in a timely mannerQualifications3-5+ years of experience in office management, facilities, or workplace operationsExperience managing a product-heavy environment (e.g., PR, fashion or beauty spaces) strongly preferredProven ability to supervise staff and coordinate coverage in a high-traffic environmentStrong vendor management experience and comfort with contracts, budgeting, and invoice processingHighly organized, proactive, and calm under pressure; excels at prioritizing and problem-solvingWarm, service-minded communicator who builds trust across teams and levelsComfortable being hands-on—this role is both strategic and execution-focusedProficiency with common tools (Google Workspace/Microsoft Office; familiarity with office systems like seat booking, ticketing, or inventory tools is a plus)Ability to move around the office frequently; lift and carry light-to-moderate items (e.g., packages/products) as neededMust be able to work onsite in SoHo 5 days/weekEmployee BenefitsMedical, dental, vision401(k)Generous vacation + sick timeExtended company holidaysWinter BreakWeekly lunchesHappy HourCell Phone stipendThe Lede Company is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.