Enterprise Agency CSM — Remote Growth & Retention

Muck Rack is looking for a Customer Success Manager, Enterprise Agency to join their remote team in the US. The role entails driving customer retention and satisfaction for agency customers. Responsibilities include managing the full customer lifecycle, providing strategic recommendations, and identifying expansion opportunities. Candidates should have substantial experience in Customer Success within a B2B SaaS environment. Benefits include a competitive salary, remote work, and generous PTO along with various development opportunities.#J-18808-Ljbffr