Solution Engineer

Overview In this role you help prospects grasp the value of monday.com by applying deep product knowledge to complex sales cycles. You will collaborate with Sales, Product, and Customer Success to shape pre‑configured solutions and map customer processes onto our platform. You’ll drive technical storytelling, handle objections, and streamline the sales process across cross‑functional teams. This is a hybrid role in NYC focused on enabling large opportunities with scalable, repeatable approaches. You join a customer‑obsessed, ownership‑driven culture building AI‑powered solutions for hundreds of thousands of users. Compensation / Benefitscompetitive salarycomprehensive medical/dental/visiongenerous paid time offfully paid parental leaveautomatic 401(k) contributionsemployee stock purchase plan (ESPP) ResponsibilitiesLead the technical aspect of large, complex sales opportunities using deep product knowledgeCollaborate with Sales to streamline monday.com's sales processesMap prospects' business processes and implement them within the platformEstablish pre-configured solution packages and define best practicesStrategize and qualify large opportunities Key requirements4+ years in a Pre-Sales Engineering role (SaaS) or similarStrong problem-solving skillsDeep technical curiosity about IT systems in a business contextExcellent communication and customer-facing abilitiesUnderstanding of JSON and RESTful APIsGraphQL knowledge is a plusAbility to convey technical topics to non-technical audiencesBusiness process mapping experienceExperience addressing technical questions and security requirements from customersExceptional teamwork capabilitiesclear and persuasive communicationcollaboration and teamworkproblem-solving mindsetJSONRESTful APIsGraphQL (advantage)