Administrative Operations Coordinator
Description:
SUMMARY OF THE POSITION
The Administrative Operations Coordinator is a highly detail-oriented and analytical position to strengthen financial oversight, documentation integrity, and compliance across programs. This is a mid-level, professional role responsible for independently reviewing, evaluating, and enforcing financial and administrative controls at client sites and within internal operations. The majority of time in this role is spent in the field, visiting client homes located within their respective communities.
This position exercises independent judgment in auditing spending activity, identifying discrepancies, requiring corrective action, and supporting internal quality and compliance reviews. The role regularly works both in the field at program locations and in the office and serves as a key internal control function supporting finance, operations, and administration. Program locations are generally in client homes within the community.
DUTIES & RESPONSIBILITIES
Financial Audit & Oversight
Independently conduct on-site and desk audits of client spending, receipts and supporting documentation, and spending logs.
Evaluate whether expenditures are properly documented and compliant with internal policy
Identify discrepancies, documentation gaps, control weaknesses, or compliance risks
Require corrective action from staff when deficiencies are identified, and follow up to ensure resolution
Analyze spending patterns and documentation trends to identify systemic risks or improvement opportunities
Partner with Finance and Operations leadership to strengthen internal controls and documentation standards
Financial Systems & Documentation Integrity
Oversee the accuracy and completeness of spending documentation submitted for entry into financial systems
Review and validate data before and after entry to ensure integrity of records
Develop and refine tools, templates, and processes to improve documentation consistency and audit readiness
Quality & Compliance Support
Support internal quality reviews, compliance audits, and investigations, as assigned
Participate in internal compliance reviews and risk mitigation activities
Serve as a documentation and compliance resource to program and administrative teams
Operational & Administrative Continuity
Provide high-level administrative backup coverage during paid time off, leave of absences, or vacancies, including supporting operational, finance, or administrative functions, and ensuring continuity of critical processes
Authority & Decision-Making
Exercises independent judgment in evaluating compliance, documentation sufficiency, and financial controls
Plays a key role in protecting organizational and client assets and ensuring financial integrity
Other duties as assigned
REQUIRED SKILLS & ABILITIES
Regular local travel required
Demonstrated ability to analyze documentation, identify issues and risks, and enforce standards and follow through on corrections
Strong professional judgment, discretion, and integrity
Strong organizational, documentation, and analytical skills
Comfortable having professional, sometimes difficult, accountability conversations
Proficiency in Microsoft Excel, Word, Outlook; SharePoint experience
Valid driver’s license and reliable transportation required
Qualifications
Associate’s degree required; Bachelor’s preferred (Accounting, Business, Finance, or related field a plus), or an equivalent combination of education and relevant professional experience
3+ years’ experience in auditing, compliance, finance operations, program oversight, or related work
Requirements:
REQUIRED SKILLS & ABILITIES
Regular local travel required
Demonstrated ability to analyze documentation, identify issues and risks, and enforce standards and follow through on corrections
Strong professional judgment, discretion, and integrity
Strong organizational, documentation, and analytical skills
Comfortable having professional, sometimes difficult, accountability conversations
Proficiency in Microsoft Excel, Word, Outlook; SharePoint experience
Valid driver’s license and reliable transportation required
Qualifications
Associate’s degree required; Bachelor’s preferred (Accounting, Business, Finance, or related field a plus), or an equivalent combination of education and relevant professional experience
3+ years’ experience in auditing, compliance, finance operations, program oversight, or related work