Senior Payroll Specialist - PEO/Multi-Payroll Environment

Senior Payroll Specialist - PEO/Multi-Payroll EnvironmentA Senior Payroll Specialist who brings strong payroll expertise, confidence in navigating payroll tax matters, and the ability to thrive in a highly accountable environment. If you enjoy solving complex payroll challenges, partnering with vendors, and serving as a trusted subject matter resource, this role offers the opportunity to make a meaningful impact within a collaborative team. The Specialist plays a key role in delivering accurate, timely payroll services to our clients. This position ensures smooth payroll operations, serves as a go-to resource for internal team members and clients, and supports multi-state payroll tax coordination in partnership with our third-party payroll vendor. What You'll Do: Process and review multi-state payrolls to ensure accuracy, compliance, and timeliness Serve as a subject matter resource for payroll policies, processes, and system functionality Coordinate workflow within the payroll team to support efficient service delivery Respond to payroll support tickets and client inquiries with professionalism and urgency Prepare and distribute payroll-related reports Serve as the primary point of contact for payroll tax notices, partnering with our payroll vendor to research, respond to, and resolve items in a timely manner Review tax notices for accuracy, gather required documentation, and track issues through resolution Collaborate with clients, internal stakeholders, and the payroll vendor to clarify discrepancies in a multi-state environment Identify patterns or recurring issues and contribute to process improvements Provide system training and ongoing support to clients In the absence of the Payroll Manager, assist in coordinating daily payroll activities What Makes You a Strong Fit: Three to five years of progressive payroll experience, including multi-state payroll exposure Experience working with third-party payroll vendors Familiarity with payroll tax notices and issue resolution (tax filings are handled by the vendor) Strong understanding of how HR and payroll systems integrate and how employee lifecycle changes impact pay and compliance High attention to detail with strong analytical and problem-solving skills Ability to work independently and manage priorities in a deadline-driven environment Excellent communication skills and the ability to build trust with clients and internal partners Experience with HRIS or payroll systems such as Kronos is preferred. Proficiency in Excel and comfort working with data are important. Ability to work independently and as part of a team in a fast-paced environment Why Plexcity: Plexcity is committed to delivering exceptional service while maintaining a positive, collaborative, fun, and highly accountable culture. We value relationships, ownership, transparency, and teamwork. Clear expectations, mutual respect, and follow-through are central to how we operate. What We Offer: Competitive salary Comprehensive benefits package, including medical, dental, and vision coverage 401(k) retirement plan with company match Paid time off and holidays Fully remote work environment If you are looking for a payroll role where your expertise matters and your work has visible impact, we encourage you to apply. Applications and responses to questions that appear generic, produced using generative AI, or not reflective of the candidate's actual experience may not be considered." Plexcity is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law. Plexcity is committed to providing reasonable accommodation to qualified individuals with disabilities. If you need assistance or an accommodation during the application or interview process, please contact us so that we can support your participation. The expected salary range for this position is $31.25 - $36.06 per hour. Actual compensation will depend on experience, qualifications, and location. Work hours will be 8am - 5pm PT, Monday - Friday.