NETWORK SERVICES ENGINEER

Network Services EngineerSupport a network integration initiative for the LHC team by providing enterprise-level LAN/WAN and telecommunications services. The role focuses on maintaining stable, secure, and reliable network connectivity across integrated environments. This is a Windows-based environment role.Key ResponsibilitiesSupport the LHC agency migration initiative, including re-IP activities across approximately 530 LHC agenciesProvide operational support, monitoring, troubleshooting, and maintenance for enterprise LAN/WAN infrastructure with primary focus on Cisco Meraki technologiesDiagnose and resolve network connectivity, performance, and telecommunications issues escalated from first-level support teamsInstall, configure, maintain, patch, and support network and telecommunications equipment while ensuring compliance with security and operational standardsMonitor network availability, uptime, and overall infrastructure health across distributed enterprise environmentsCollaborate with network engineers, project teams, and business stakeholders on network implementations, upgrades, and migrationsDeliver technical guidance and support to end users and IT teams on troubleshooting and network-related issue resolutionDocument network configurations, procedures, and operational activities per organizational standardsLeverage enterprise AI tools (GitHub Copilot, Microsoft 365 Copilot) for troubleshooting, documentation, analysis, and automation — approximately 90% weekly usage expectedMandatory Skills (7+ Years Each)LAN/WAN NetworkingNetwork TroubleshootingTCP/IPNetwork Hardware & Telecom EquipmentExperience in an ITIL environmentProficiency with enterprise-approved AI and GenAI toolsNice-to-Have SkillsExperience in healthcare or large enterprise network environmentsExposure to network security practicesAbility to train or guide end users and junior IT staffFamiliarity with network integration or migration projects