IT Support Technician
We are seeking an IT Support Technician to join our team. The position will report to the Vicksburg Warren School District every day to provide support to the schools within the District. Typical services and responsibilities include but are not limited to:
PC/Chromebook Operating System Troubleshooting
PC/Chromebook Hardware Troubleshooting
Printer/Scanner/Smartboard Troubleshooting
Software Installation/Desktop Imaging
PC/Chromebook Software Troubleshooting (may require software vendor support)
Working from a different school each day
Familiarity with WiFi and access points
While at the assigned school, the tech will answer helpdesk tickets via phone calls and emails
Assist staff with technology assets at the site of the day for verification
Google Suite (Gsuite for education to manage chromebooks, apps, email, access, etc...)
Experience using Excel spreadsheets for asset tracking
Able to work well with others on a team
Duty station in Vicksburg, MS 8-4:30 M-F excluding holidays
Position has full benefits including medical, dental, 401K, vision, supplemental insurance, and vacation.