Managing Director, Manhasset

The Team The Hermès Manhasset Boutique will open in October 2026 and focuses on providing extraordinary service to clients as a part of the New York Region. This position will report to the Managing Vice President - New York Region and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.The Opportunity The Managing Director is responsible for successfully running all aspects of the business including building sales, identifying opportunities, client development and service, coaching and counseling of staff, operational controls, etc.About the RoleOversees management team and ensures that they are well informed, trained and aligned in approachProvides strategy for team motivation, orchestrates change as needed, drives results through excellent people managementMaintains at all times high morale and drive to achieve resultsProvides timely, thoughtful and appropriate analysis of business opportunities and the corresponding strategy for the development of the boutiqueManages the buying through preparation, strategy and execution of the buyEnsures the highest level of service, coaching staff and management for increased performanceConducts/supervises the monthly touch base sales coaching process, effectively coaching for optimal resultsAddresses all issues effecting the boutique in a timely and thoughtful manner, delegating and following up as necessaryEffectively partners with all corporate departments, metier heads etc. to make sure the boutique is well supported in achieving its goalsMaintains an active database of candidates for boutique. Recruits, interviews and selects appropriatelyEmbraces and supports all company initiatives, contests, programsFull responsibility for P&L, sales goal and inventory resultsFull responsibility for training of staff, communication and adherence to policyMaintains active HR notes on team performance and is responsible to write annual evaluations for direct reports in addition to guiding managers for all boutique reviewsManage stock for qualitative and quantitative maintenance respecting best sellers, aged inventory, and MOS guidelinesActive partner with Communications Team to organize relevant Events that build client relationships and reflect the spirit of the HouseWork closely with VM team to ensure exceptional standards are always respected and new product stories are always highlightedBe fully aware of market trends and ensure Floor Managers conduct regular competitive shoppingSupervisory Responsibility YesBudget Responsibility YesDecision Making Responsibility YesAbout YouMinimum 5 years prior Store Management experience, or flagship Assistant Store Manager ExperiencePrevious buying experience relative to Managing Director responsibilityIndividual Management of multi-person teamsPrior reporting functions to Executive management and Merchant levelsBachelor’s Degree preferredDemonstrated experience running a high volume storeDriver of sales, enthusiastic, high energy. Natural and dynamic leader of a teamImpeccable standards of service and experience with a luxury/quality seeking clienteleNatural elegance in communication to all levels with particular experience interacting with high level company executives and handling frequent store visitsProven ability to supervise and develop other high level members of store managementOperationally soundStrategic, open to new ideas, not fearful of changeAbility to motivate and maintain morale of team even in challenging circumstances. Is not afraid of conflict.Good delegator with excellent follow up skills but able to truly empower other managersAbility and desire to form strong partnerships across the organization. Sees the value in others opinionsGreat sense of personal style and passion for our brand and heritageSensitivity to a multi-cultural environment and experience working with France or other European brandsExceptional merchant with previous buying experience and strength in managing buying process preferredSense of humor. Does not take self too seriously or demonstrate arrogance. Humble nature, refined, understated, discreteKind but effective management style. Does not manage by fear or intimidation.Comfortable with fast paced environment. Ability to prioritize effectively.Knowledge of French language helpfulTravel required, 4-5 weeks annually to ParisAbility to lift between 0-25 lbs. without assistance.BenefitsCommission and bonus incentives based on sales performanceMedical, Dental, VisionLife Insurance and DisabilityPaid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)Paid Parental leave and transition time401(k) and Roth Retirement plan with company matching and profit sharingVarious voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insuranceProduct discount and EAP resourcesAccess to Calm App, Health Advocate, Family Building Support and more!Equal Opportunity Employer At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.#J-18808-Ljbffr