Manager, Technical Account Management- Remote

For our client, we are seeking a Manager Technical Account Management- Remote to join the team of a leader in the Enterprise Technology space. This role will lead work at the intersection of data, AI-enabled capabilities, and scalable technology delivery. You will work across engineering, product, operations, and business stakeholders to translate complex requirements into practical technology solutions. The position offers the opportunity to influence architecture, execution quality, and the technology capabilities that enable long-term growth within a technology-driven environment.Location: Remote - US based candidates only, no visa sponsorship availableCompensation: $146,000 – $220,000 annuallyResponsibilities Lead and develop a team of Technical Account Managers focusing on performance and customer success Drive technical customer outcomes by ensuring proactive guidance and best practices Own the data story, using analytics to demonstrate business outcomes and ROI Scale the organization through process improvement and operational enhancements Synthesize customer insights to influence product development and improvements Partner effectively across departments to navigate varying priorities Maintain deep product expertise to guide your team in customer engagementsQualifications 4+ years managing technical or customer-facing teams in a SaaS environment 8+ years in technical account management or similar roles Experience with Fortune 2000 enterprise customers Track record of hiring and developing technical talent Guided teams through digital transformation initiatives Familiarity with health metrics and adoption frameworks Comfort with platform analytics to translate data into business narratives Knowledge of AI-driven product features and practical adoption guidance Understanding of CRM platforms and technical integrations Excellent communication skills for internal and external stakeholdersBenefits Comprehensive medical, dental, vision, disability, and life benefits Health Savings Account (HSA) with employer contribution 401(k) Matching with immediate vesting on employer match Flexible PTO and generous holiday schedule Quarterly Recharge Fridays for mental health 18 weeks paid parental leave Access to Coaches and Therapists for mental support Two volunteer days per year Commuting benefitsOur client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.