RTS Maintenance Technician - St. Louis

IMAGINE HOMES MANAGEMENTRTS Maintenance TechnicianPosition SummaryThe RTS Maintenance Technician provides hands-on field support for both turn andmaintenance operations across the assigned market. This role is responsible for inspecting,troubleshooting, and repairing a wide range of residential systems and components, self-performing the majority of required work to minimize vendor reliance and control costs. Bydelivering timely, high-quality repairs and contributing to turn-related activities, this role directlyimpacts property performance, resident satisfaction, and the company's bottom line.Essential Functions Complete reactive maintenance work orders across the assigned portfolio in a timelyand professional manner, prioritizing urgent and emergency requests Inspect, troubleshoot, diagnose, and repair a wide range of residential systems andcomponents, including: Plumbing - faucets, fixtures, toilets, water heaters, supply and drain lines, leaks Electrical - outlets, switches, breakers, interior/exterior lighting, ceiling fans, GFCItroubleshooting HVAC - basic diagnostics including thermostats, filters, batteries, and routinemaintenance; escalate advanced issues Appliances - troubleshooting and repair of standard residential appliances(refrigerators, dishwashers, washers, dryers, disposals, ranges) Drywall, painting, and interior finishes Carpentry - doors, cabinets, windows, locks, trim, shelving Flooring - tile, carpet, vinyl, and laminate repair Exterior - stairs, fences, gates, railings, gutters, fasteners, and minor roofingrepairs Gas fixtures and fireplaces (where certified/qualified) Support turn operations by performing assigned repairs and tasks within Scopes of Workto help meet market-specific turn time targets Conduct move-out and move-in property inspections as assigned, documenting propertycondition, identifying damages, and noting repair needs Perform quality control checks on vendor-completed work to verify it meets companystandards before sign-off Maintain awareness of overall property condition during every visit and take immediatesteps to report or correct any unsafe conditions Report all major repairs or replacements to supervision prior to any expenditure of funds Maintain a manageable work order backlog through efficient scheduling and prioritization Document all work performed with photos, notes, and completion details in PropertyMeld and Site Capture in real time Follow the fleet vehicle maintenance schedule; keep assigned vehicle organized, clean,and professionally maintained Manage tools and parts inventory, ensuring readiness for daily field operations Interact professionally with residents during on-site visits, enforcing lease termsRegarding Maintenance Responsibilities And Access Requirements Conduct all work in accordance with company policies and procedures, as well as allapplicable federal, state, and local regulations including OSHA, EPA, lead-based paint,and Fair Housing requirements Communicate proactively with the Turns and Service Coordinator and leadershipregarding work order status, parts needs, and scheduling conflicts Be available for on-call service, weekend, and evening work as needed Pursue ongoing professional development and skill-building to expand self-performancecapabilitiesPreferred Qualifications EPA 608 certification (Type I, II, or Universal) for HVAC refrigerant handling Technical college or trade program completion, particularly in HVAC, electrical, orplumbing Experience in single-family rental (SFR) or multi-family property maintenance Familiarity with the Cleveland market and local building codes OSHA 10 certification Experience with AppFolio or similar property management software Experience with appliance diagnostics and repair across major residential brands Available for on-call service rotationKey Performance Indicators Work order completion speed and responsiveness Work order backlog management relative to assigned units Turn support task completion within Scope of Work timelines Self-performance rate on routine maintenance tasks Repair quality as measured by callback and rework frequency Timeliness and completeness of documentation in Property Meld and SiteCapture Compliance with OSHA, EPA, and company safety standards Fleet vehicle condition and maintenance schedule adherencePhysical DemandsThis role requires regular physical activity including standing and walking for extended periods,climbing stairs and ladders, lifting and carrying materials up to 50 lbs, working in confinedspaces, and performing tasks in various indoor and outdoor conditions including extremetemperatures. The technician must be able to operate hand and power tools safely and maintainthe physical stamina required for a full day of field work.About Imagine Homes ManagementImagine Homes Management is a growing single-family rental operator managing a portfolio ofhomes across multiple markets in the Midwest and Mid-Atlantic regions. Our Renovations,Turns & Service (RTS) division is responsible for the full lifecycle of property renovation,maintenance, and turn operations - ensuring every home meets our quality standards and isready for residents. We are building out our team to support continued portfolio growth andoperational excellence.Additional InformationThis job description is not an all-inclusive list of duties. Additional responsibilities may beassigned based on business needs. Employment with Imagine Homes Management iscontingent upon successful completion of a background check and any other pre-employmentscreening as required.Equal Opportunity EmployerImagine Homes Management is an equal opportunity employer. We celebrate diversity and arecommitted to creating an inclusive environment for all employees. All qualified applicants willreceive consideration for employment without regard to race, color, religion, sex, sexualRequirementsRequired Qualifications High school diploma or equivalent required 3+ years of hands-on experience in residential maintenance, facilities maintenance, or arelated trade Demonstrated proficiency across multiple residential maintenance trades as describedabove Ability to diagnose issues, determine the appropriate repair approach, and self-performthe majority of routine residential maintenance tasks Experience working independently in the field, managing a daily schedule of work ordersacross multiple properties Proficiency with mobile devices and documentation tools; experience with PropertyMeld, Site Capture, or similar work order platforms is a plus Must be knowledgeable of pertinent laws and regulations including EPA and OSHAstandards Strong work ethic with a focus on completing repairs right the first time to minimizecallbacks Ability to work well under pressure and manage multiple, sometimes competing,priorities and deadlines Professional demeanor and strong communication skills for resident-facing interactionsand coordination with vendors and internal teams Valid driver's license and clean driving record Physical ability to perform maintenance tasks including: standing and climbing stairs forextended periods, lifting up to 50 lbs, working at heights on ladders, and performingtasks in various weather conditions and environmentsBenefitsThis is a salaried, non-exempt, overtime-eligible position. Imagine Homes Management offers acompetitive compensation package commensurate with experience, including: Competitive salary with overtime pay for hours worked beyond 40 per week Performance-based bonus opportunity Health, dental, and vision insurance Paid time off and holidays Company vehicle or mileage reimbursement Tool allowance Professional development opportunities and ongoing trainin