Union Lead Cleaner

Hourly WageThe hourly pay range for this position is $23.00 per hour - $26.50 per hour. Benefits are provided in accordance with the location’s Collective Bargaining Agreement.Work Hours The work hours for this position are Mon - Fri + Weekends, 2:30 pm - 11:00 pmKey PurposeThe Lead Cleaner oversees the daily cleaning tasks of cleaning/ janitorial team while keeping assigned areas, such as offices, commercial spaces, industrial spaces, or institutional buildings, in a clean and orderly condition. You will work successfully with fellow employees, clients, and all levels of the organization. You are expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills.Success CriteriaComply with safety rules, policies, and proceduresPerform work assignments in a team with other employeesSolve minor cleaning issuesDirect special cleaning projectsTrain new employees on cleaning procedures and chemicalsFollow all company procedures, policies, and rulesTake direction and respond to supervisionCommunicate with the team, co-workers, managers, and customers professionallyFill in during staff shortageSupport Cleaning Manager in completing punch-list itemsUse proper personal protective equipmentPresent a professional appearance and conductUnderstand reporting systems and the environmentKey Areas of Collaboration and InfluenceA solid commitment to the guest experienceAlways remember safety firstBuild respectful relationships with all teammates and guestsWillingness to take directions from the Cleaning Supervisor/ ManagerCoordinate activities with other internal departmentsParticipate in team meetingsUnderstand customer service and satisfactionInstilling trustIdeal Candidate Experience2+ years of commercial janitorialUnderstand that safety is a top priority and comply with all safety rules, policies, and proceduresMust be a team player and committed to working in a fast-paced, quality environmentDemonstrates exceptional customer service skillsBilingual (English/ Spanish) is a plusKey AccountabilitiesDirect special cleaning projectsSupport and train new cleanersStocking and inventorying supply closetsVacuumingEdgingDustingCleaning and stocking restrooms and breakroomsWindow cleaningEmptying trash and transporting to proper disposal areaSweeping and mopping floorsAssist Cleaning Manager with day-to-day operationsMay perform other duties as assignedPhysical Demands & Work EnvironmentTo perform the necessary functions and tasks of the job you are required to: Stand 33%, Walk >66%, Sit Use of hands to finger, handle, rub, grip, and feel Reach above shoulders Push/pull and grasp with hands and arms 33-50%Climb or balance <33% Stoop, Kneel, Crouch, or Crawl <33%Perform repetitive tasksMust be able to stand for extended periods of timeFrequently lift 0-10 poundsMust be able to work under pressure and time deadlines during peak periodsFrequently lift up to 25 lbs.Occasionally lift up to 50 lbs.HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.This role requires a valid Driver's License and Motor Vehicle Record (MVR) check, as operating a company vehicle is an essential responsibility in this position.