Security Staff

Position Summary: Operations staff are the backbone of the venue and will be responsible for the overall experience & safety of the customers, artists, and staff. They are expected to help create and maintain a secure and friendly environment for all artists, guests and patrons. Primary Responsibilities Maintain a high level of situational awareness and be visible to guests at a position designated by the supervisor or manager Understand credentialed access and ensure venue policies are upheld with all guests, patrons, artists and vendors Assist with crowd management on the floor or while crowds are in queues Conduct themselves with a professional attitude in fast-paced, high pressure environments De-escalate minor customer situations tactfully; escalate major customer disturbances and issues to the supervisor or manager onsite Write incident reports for any major issues Minimum Requirements 1-2 years experience working concert/event security Can stand for long periods of time Hold a valid California state Guard Card RBS Certified (training can be provided) Available to work evening and weekend shifts Pay: $22.00 - $26.00 per hour Benefits: Employee discount Flexible schedule Professional development assistance Work Location: In person