Charity Customer Service Representative

We are committed to delivering outstanding client support and community engagement, which drives our high levels of customer satisfaction, retention, and loyalty. As an entry-level Charity Customer Service Representative, you will serve as the initial point of contact between our charity partners and community members. In this role, you’ll engage with the public in a positive and enthusiastic manner, creating excitement and awareness around our charity partners and their missions.We prioritize career growth and continuous learning to support your professional development. Our people-focused culture is what sets us apart, and we take pride in recognizing and celebrating the contributions of our Charity Customer Service team. This role offers you not only a chance to be part of a rapidly growing organization but also an opportunity to enhance your skills and advance your career.Charity Customer Service Representative Responsibilities:Develop a deep understanding of our charity partner’s mission to effectively communicate it to community members and inspire supportBuild meaningful relationships with community members, educating them about our charity partners and promoting fundraising efforts through engaging presentationsAdhere to client guidelines when accepting donations and ensure accurate recording and tracking of all contributionsParticipate in daily team meetings to discuss goals, share ideas, and contribute to team successTake advantage of ongoing training and mentorship from our leadership team to enhance your skills and grow within the organizationCharity Customer Service Representative Qualifications:High school diploma or GED required; Bachelor’s Degree preferred0-2 years of experience in customer service, non-profit work, client relations, or other roles that involve interacting with peopleA strong passion for helping others and working collaboratively in a team environmentExcellent communication skills for effective interaction with community members and team membersCurrent student status is required to participate in our training programAbility to thrive in a dynamic, fast-paced settingA desire to grow and advance within the organization is highly valuedPowered by JazzHRzmbQrJsL2z