Porsche Conshohocken Automotive Entry Level Service Advisor

DescriptionJob Title: Entry Level Service AdvisorLocation: Porsche Conshohocken - Conshohocken, PAEmployment Type: Full-Time (5 day work week with Saturday rotations)Compensation Ragne: $52k - $75k annuallyJoin the Porsche Conshohocken Team - Drive Your Career Forward!Are you passionate about the automotive industry and eager to begin your career with a luxury brand? Porsche Conshohocken is seeking a motivated and customer-focused Entry Level Service Advisor to support our dynamic service department. This is a fantastic entry-level opportunity to learn and grow within one of the most prestigious names in the automotive world.Key Responsibilities:Customer Interaction:Greet customers warmly and assist with service requestsListen to customer concerns and help communicate their needs to the service teamCommunication:Keep customers informed throughout their service experienceProvide updates about vehicle issues, repairs, and estimated costsDocumentation:Accurately document customer concerns and technician findingsEnsure all work orders are clear, complete, and properly filedSupport Senior Advisors:Help schedule appointments and handle incoming service callsAssist in providing timely updates and follow-up information to customersShop Organization:Help maintain a clean, organized, and efficient service areaAssist with organizing technician workload and shop schedulingBasic Repair & Maintenance (as training allows):Support technicians with simple tasks while learning the service processFollow-Up:Reach out to customers to ensure satisfaction and address any concerns post-serviceTechnology Use:Learn and utilize dealership service software to manage customer interactions and track vehicle historyAdhere to Standards:Uphold brand and dealership standards for customer satisfaction and professionalismComply with company policies and applicable laws and regulationsQualifications:Strong communication and customer service skillsEagerness to learn and grow in the automotive industryAbility to multitask in a fast-paced environmentPrevious customer service or automotive experience is a plus, but not requiredValid driver's license requiredBenefits:Health Insurance (Medical, Vision, and dental)Supplemental Insurance Options401(k) Retirement PlanTraining & Career Development OpportunitiesWork with a Prestigious Luxury BrandReady to start your journey with Porsche? Apply today and be part of a team where excellence drives everything we do.Position RequirementsValid Driver LicenseWilling to complete a background and drug screeningFull-Time/Part-TimeFull-TimeExempt/Non-ExemptExemptLocationPORSCHE CONSHOHOCKENEOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.TagsAutomotive Service Advisor, Customer service, Automotive advisor, Vehicle advisor, Entry level, service, Porsche, Conshohocken