Architect

Altera Digital HealthProfessional Services Architect Remote Role – USAltera Digital Health supports hospitals and healthcare organizations through technology solutions designed to improve patient care and operational efficiency. The Paragon platform is widely used by community hospitals across the U.S., helping clinical and operational teams manage patient information, reporting, workflows, and day-to-day hospital operations. This role sits within the Professional Services team, partnering directly with clients to deliver reporting, data, and system solutions that help hospitals get the most value from the Paragon platform.Job SummaryThe Architect delivers data extracts, SSRS reports, Power BI reports/dashboards and data conversion services to Altera clients in accordance with contracted projects. Leveraging in-depth product knowledge, the Architect aligns client solutions with Altera’s best practices. Key responsibilities include scoping contracted hours for client requests based on specifications provided, creating SQL data extracts, SSRS reports, Power Builder reports/dashboards, convert client supplied data into the Paragon database per the conversion guide and the ability to perform database updates in both TEST and Production environments with the ability to disable and enable table triggers. Additional skills should include the ability to create SQL Server Agent jobs, BCP out and Powershell.Please note: This is not a Project Manager position.Essential FunctionsIndependently execute all tasks associated with a contracted project role within a defined domain, functional, or specialty area, both remotely and on-site.Facilitate the definition and management of client expectations by asking targeted questions and guiding discussions throughout the project life cycleBuild client trust through clear, proactive communication; develop and present recommendations aligned with client objectivesParticipate in strategic planning engagements, owning assigned deliverables as directed by the engagement leadComplete all workplan tasks in accordance with the contracted project scopeDeliver workflow guidance aligned with Altera’s best practice recommendationsIdentify, resolve, or appropriately escalate system and workflow issues throughout implementationProvide project activation supportOffer ongoing insights, guidance, and updates to mitigate risk across the engagement life cycleScoping of client requests to support contract developmentForecasting future work for management purposesIdentify opportunities for additional consulting services with new and existing clientsProduce required reports and documentation for internal and external stakeholdersProvide feedback to internal teams to support continuous improvement of software and methodologyDocument solutions and resolutions for knowledge sharing across the Altera teamLeverage AI tools to enhance operational efficiencyJob RequirementsRequired: 5+ years’ experience developing SQL Server data extracts, SSRS reports and Power BI reports/dashboardsPreferred: Experience with Altera Paragon EHRPreferred: Bachelor's Degree preferredKnowledge, Skills And AbilitiesStrong written, oral, and presentation skills for audience appropriate delivery (i.e. executive, clinician, project team levels)Proven ability to quickly assume ownership and operate independently in a new roleStrong guidance and direction on change initiativesAbility to contribute to complex, workflow reengineering projects and/or management process projects, including outstanding analytical and communication skillsAbility to create and communicate value propositions with sales, clients, and delivery teamsProactively seeks and incorporates feedback to drive continuous improvementDemonstrate proficiency in preparing deliverables and engaging effectively with project teams and clientsDemonstrate adaptability and effectiveness in ambiguous or evolving environmentsTravel RequirementsLimited travel if necessaryWorking ArrangementsStandard work week or as defined by assignment requirementsPrimarily works remotely or in a standard office environmentMay require after-hours, on-call support and/or holidays100-120k USDCompliancePromote a strong “tone at the top” that reinforces the Company’s commitment to a positive compliance culture. Champion the Compliance Program by ensuring adherence to all applicable laws and regulations, the Code of Conduct, and established policies and procedures. Foster Team Members’ understanding of compliance responsibilities and support an Open Door environment where concerns can be raised without fear of retaliation.