Accounts Receivable Liaison

About the CompanyPrestige Healthcare is looking for an experienced Accounts Receivable/Business Development Liaison to join our team to support our Tennessee facilities. We offer competitive wages and are committed to fostering a workplace where growth, teamwork, and patient-centered care are at the forefront.About the RoleThe Accounts Receivable / Business Development (AR) Liaison serves as a strategic support role within the centralized admissions model, acting as the bridge between, Operations, Financial Services, Admissions and Business Development to proactively reduce front-end financial risk while supporting census growth and reimbursement optimization.ResponsibilitiesEvaluate the fiscal appropriateness of pending admissions through verification of payer coverage, authorization requirements, reimbursement structure, and financial risk indicators prior to admission approval.Support operational decision-making by identifying potential barriers related to eligibility, coverage, high-cost services, and reimbursement concerns while maintaining efficient referral conversion timelines.Provide guidance and financial review support to Business Development and Operations teams; however, Operations remains the final decision maker on all admissions. QualificationsEducation: Associate or Bachelor’s degree in Healthcare Administration, Business, Finance, or related field preferred.Experience: Minimum four (4) years of experience in Tennessee skilled nursing, post-acute care, admissions, managed care, case management, accounts receivable, or business development required.Knowledge of post-acute reimbursement models, payer structures, and insurance eligibility processes required.Experience with PCC, referral management platforms, and AR automation tools preferred.Strong analytical, organizational, communication, and problem-solving skills required.Advanced proficiency in Microsoft Excel and reporting tools preferred. Required SkillsStrong knowledge of Medicare, Medicare Advantage, Managed Medicaid, Medicaid pending, Commercial Insurance, and post-acute reimbursement models.Understanding of insurance verification, authorization processes, payer eligibility requirements, and admission financial review workflows.Knowledge of skilled nursing facility operations, admissions processes, and reimbursement optimization strategies.Ability to identify financial risk indicators including authorization barriers, coverage limitations, high-cost medications, and clinically complex reimbursement concerns.Strong analytical and critical thinking skills with the ability to assess financial appropriateness and make recommendations based on available data.Excellent communication and interpersonal skills with the ability to collaborate effectively across Business Development, Operations, Admissions, Case Management, and Financial Services teams.Ability to manage multiple priorities in a fast-paced operational environment while maintaining timely referral review and turnaround expectations.Strong organizational skills with attention to detail and accuracy in documentation and financial review processes.Ability to interpret financial, payer, and reimbursement data to support operational and strategic decision-making.Proficiency with PointClickCare (PCC), referral management platforms, Microsoft Excel, and other healthcare operational systems.Ability to maintain professionalism, confidentiality, and sound judgment when handling sensitive financial and patient information.Ability to educate and support team members regarding reimbursement models, payer requirements, and financial risk mitigation strategies. Preferred SkillsExperience with PCC, referral management platforms, and AR automation tools preferred. Pay range and compensation packageKey Benefit Package Options:Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield.Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers.Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet.Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options.Pet Insurance: Three options available.Education Assistance: Tuition reimbursement and student loan repayment options.Retirement Savings with 401K.HSA and FSA options.Unlimited Referral Bonuses. Equal Opportunity StatementStart a rewarding and stable career with Prestige Healthcare today! We are committed to diversity and inclusivity in our hiring practices.