Operations - Operations Analyst

Job TitleCandidates are measured on the following performance drivers, which will dictate how individual impact is considered on the Americas platform:Results and Impact: Able to influence peers and team. Demonstrates good judgement when making decisions of high complexity and impact. Exercise appropriate autonomy in the execution and delivery of work. Responsible for driving outcomes, which have meaningful effect on team or department.Leadership and Collaboration: Creates trust with colleagues. Acts in leadership capacity for projects, processes, or programs.Client, Customer and Stakeholder Focus: Able to build relationships with a mix of colleagues and clients. Interacts regularly with management and department leaders. Demonstrates the ability to influence stakeholders at the team level.Compliance Culture and Conduct: Takes full responsibility for personal actions and demonstrates courage in facing problems and conflicts. Perceived as a person of high moral character; upholds corporate values and displays high ethical standards.Responsibilities:Responsible for overseeing the onboarding process for new clients and maintaining existing relationships as part of the end-to-end client coordination processEstablish end-to-end client management processes and enforce through policies and proceduresFacilitate global coordination and collaboration with various stakeholders (KYC, Credit, Legal, Compliance; Sales, Relationship Managers; Regulatory)Responsible for regulatory requirements collection, review and adherenceEnsure internal/external systems setupOversee the mitigation of risks related to the processes; facilitate escalations when requiredParticipate, as needed, in external & internal audits of the Bank's functions and processesSet an example and promote a culture of delivery excellence within the team, encourage an environment of openness that welcomes effective challenge and supports open discussionMonitor the ongoing production process and the effective utilization of resourcesAct on feedback from client reviews to maintain client satisfactionAssist in dealing with technical queries from clients / auditors / internal stakeholdersTake responsibility for personal development and trainingMinimum Required Qualifications:3-5 years of client management, operations, credit, due diligence, and/or legal negotiations experienceUnderstanding of relevant legal agreements (ISDA/CSA, GMRA, MSFTA, Side Letters, NDA's, ETSA, Options Agreements etc.)Understanding how a large financial institution operates, with knowledge of both trade and client lifecyclesGood interpersonal and communication skillsPreferred Qualifications:Strong functional expertise in one or more areas (Risk, Legal, Due Diligence, Client Management, Operations)Deep understanding of banking regulations and operationsClient Registrations Required:Not ApplicableEEO: \"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.\"