Care Coordinator (Medical Receptionist/PSR)

OverviewPeak Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team!Pay Rate: $18/Hour40 Hours/Week M-F 8am-5pm PSTLocation: Lewiston, Idaho 83501How Peak and Confluent Health Support You:Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionallyA focus to create a diverse, equitable, and inclusive workplace cultureGenerous Paid Time OffIndustry-leading Medical, Dental, Vision, LTD insurances401(k) Employer MatchingFamily Building and Parental BenefitsResponsibilitiesYou’ll Achieve Success By:Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service. Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care. Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation. Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment. QualificationsHigh School Diploma/GED required  Basic office and customer service skills  Previous experience in a similar role desired but not required