Business Analyst and Project Manager - Salesforce

Business Analyst & Project Manager - Salesforce Are you ready to take the next step in your career and contribute to a truly global digital transformation? At Atlas Copco Industrial Technique Business Area, we are modernizing how we manage customer relationships, sales processes, and product quality worldwide. We are now looking for a Business Analyst & Project Manager who thrives at the intersection of business, technology, and delivery. In this hands-on, high-impact role, you will lead strategic Salesforce initiatives and turn complex needs into solutions that create real business value. Your role As a trusted partner to our business stakeholders, you will translate needs into clear requirements, guide agile development teams, and drive delivery from idea to implementation. You will play a key role in how our global sales and quality processes evolve. Your responsibilities: Act as the bridge between business stakeholders and development teams Translate business needs into functional and technical requirements Own requirements end-to-end - from discovery and documentation to testing and deployment Work closely with agile development teams Lead larger projects (3-9 months) with increased scope and complexity Drive discovery, planning, stakeholder alignment, and delivery in an often-ambiguous environment Lead and deliver global Salesforce CRM and QCM (product quality management) initiatives Facilitate workshops, map user journeys, define processes, and manage backlogs Contribute to continuous improvements in sales and product quality processes You will report to the Product Manager - CRM/QCM and work closely with the Business Transformation & Change Manager, Product Owners, and development teams. To succeed, you will need Experience working both as a Business Analyst and in a project/delivery role Handson experience from agile software development environments Strong stakeholder management and communication skills, across senior and diverse audiences Experience with CRM platforms - preferably Salesforce (Sales Cloud and/or Service Cloud) Ability to translate why and what into clear, actionable requirements Bonus if you have: Experience with SAP, data migration, or system integration Bachelor's degree in Business, IT, Computer Science, or a related field As a person you're: Collaborative - a team player who builds strong networks Open-minded - adaptable, curious, and culturally aware Resourceful - proactive and solution-oriented with an analytical mindset Entrepreneurial - results-driven and persistent In return, we offer At Atlas Copco, we value a culture built on respect, inclusion, and innovation. With us, you will experience: A global role with high visibility and impact Opportunities for international collaboration and travel Room to grow and influence our digital transformation Access to global career opportunities within the Atlas Copco Group Job location Stockholm