Customer Service Representative

Responsibilities: - Provide exceptional customer service to clients via phone, email, and chat - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Assist customers with product information, pricing, and order placement - Resolve customer complaints or issues with patience and empathy - Communicate effectively with customers to understand their needs and provide appropriate solutions - Enter orders for production - Maintain accurate records of customer interactions and transactions Experience: - Previous experience in a customer service role is preferred - Experience with outbound calling and sales is an advantage - Strong communication skills, both written and verbal - Excellent phone etiquette and active listening skills As a Customer Service Representative, you will have the opportunity to assist customers with their inquiries, provide support, and ensure their satisfaction. You will play a crucial role in maintaining positive relationships with our valued clients. We offer competitive pay rates and opportunities for career growth within our organization. If you have a passion for delivering excellent customer service, possess strong communication skills, and enjoy working in a fast-paced environment, we would love to hear from you. Apply today to join our dynamic team of Customer Service Representatives. Job Type: Full-time Pay: $18.00 - $18.50 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance Shift: Day shift Work Location: In person