Spa Supervisor

by Zilwa Attitude Hotel inHospitality, Tourism, Food & Beverage482 (views)North Full TimeJob insightsDate posted04/05/2026Closing date03/06/2026Hiring locationNorthExperience LevelJuniorExperience1 - 3 YearsRemote work optionYesExpatriate EligibilityYesShow more Hide lessKey responsibilitiesPlans, organizes and controls Spa operations in hotel to provide efficient service to guest and to ensure profitable operation.Conduct meetings and daily briefings with all team membersEnsure that roster is done such that there is complete coverage at all timesCommunicate with the Hotel Manager on day-to-day mattersCommunicate regularly with the H & S manager, regarding the Spa safetyAssists the HR manager in conducting selection and recruitment of Spa personalEstablish and maintain effective employee relations.Conduct Performance Appraisal of family members.Ensure that there is a proper planning and control of annual leaves for the spa department.Liaise with HR manager to ensure a good and efficient induction and training of new recruits.Ensure all subordinates are managing their responsibilities up to standards.Ensure all responsibilities of the Spa manger during his/her absenceShow more Hide lessHard skillsWellness coachingSoft skillsPositive attitudeGood to knowGoals & Performance MetricsYou will undergo a probationary period of THREE (3) MONTHS as from the date of commencement of employment. After having successfully completed the probationary period you will be confirmed in your post.N+1 Management Style:There is a consultative management style. Managers ask for the opinions and thoughts of their team, consulting the viewpoints of every member of their team.Career Progression OpportunitiesAs part of our performance culture, your work objectives will be defined and regularly assessed by your immediate superior to ensure individual professional progress and growth. You will be informed of the Key Performance Indicators (KPIs) which will be applied in assessing further your performance.In line with the policies of the Company, you will be expected to apply rigorously at all times the Standard Operation Procedures (SOPs) and work processes established by Management for the successful running of the business.Benefits & CultureWorking at Attitude means being part of a welcoming and inclusive workspace. We take care of our guests – but first, we take care of our staff, our Family Members. Attitude staff enjoy a profit-sharing scheme, pension, medical insurance, discounts in our hotels, meals at work and a good work-life balance!Other perks of working for Attitude Hotels include fun activity days, long-service awards, recognition awards and our Attitude Family Member Children Education Fund, which presents one scholarship a year to a Family Member’s child.Candidate Selection Criteria Appear confident, well groomed and dressed in a smart casual manner Personality: warm, welcoming and pleasant Act with integrity Communicate effectively Fair and firm management abilities with high influencing skills Strong Administration skills Creative and Innovative Hands-on approach to all operational aspects Excellent Communication Skills Initiative Self-motivated Coaching SkillsWork ConditionStands in for Shift (Day, afternoon or night shift)Working Monday to Sunday 8h00-16h00 or 15h00 to 23h00. However, depending on the exigencies of our operations, we expect the candidate to be flexible.Message from your future manager N+1:Join the Attitude FamilyAt Attitude, we have proudly been awarded the Great Place to Work label for years now (and #1 Best Workplace 2 years in a row!)Come and discover why!