Community Partnerships and Engagement Manager

Community Partnerships and Engagement ManagerRemoteRemote (Full Time): Must reside in: Alpine, Inyo, Mono, Amador, or Mariposa CountiesCompensation: $90,000 - $110,000 per yearAbout UsZócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente. Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life.Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don't speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings.We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve.We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve.Role DescriptionThe Community partnerships & Engagement Manager owns Zócalo's community presence and member acquisition across Alpine, Inyo, Mono, Amador, and Mariposa counties. This is a field-based, quota-carrying role responsible for building referral networks, leading direct community outreach, and converting local relationships into enrolled members.This role combines grassroots community engagement with institutional partnership development. You will be the primary face of Zócalo in the region, responsible for building trust with community organizations, clinics, and residents while also delivering measurable enrollment results.This is a build-from-scratch role. The right candidate thrives in ambiguity, builds structure where none exists, and takes ownership of outcomes.This position reports to the Regional General Manager.Drive member enrollment through community engagementPlan and execute weekly outreach activities including community events, pop-ups, tabling, canvassing, and local meetingsEducate community members about Zócalo's services and help eligible individuals enrollGather ongoing feedback from community members and partners to inform outreach strategies, messaging, and engagement approachesServe as a visible, trusted presence in local neighborhoods and gathering placesBuild and manage a referral networkDevelop partnerships with clinics, hospitals, behavioral health providers, shelters, food banks, faith-based organizations, schools, and county agenciesCreate warm handoff and referral workflows that consistently generate enrollmentsMaintain strong, ongoing relationships with key partners in each countyOwn enrollment performanceCarry monthly and quarterly enrollment targets for the regionTrack leads, referrals, conversions, and partner performanceAdjust outreach and partnership strategy based on data and resultsAttend and represent Zócalo at community meetings, coalitions, and eventsAct as the primary point of contact for partners and local stakeholdersBring insights from the field back to operations, clinical, and leadership teamsOperate with discipline and accountabilityUse internal tools to document outreach, referrals, and enrollmentsParticipate in Regional Operating Committee meetingsProvide regular reporting on pipeline, partnerships, and resultsQualifications5+ years of experience in community outreach, partnerships, healthcare field sales, or stakeholder engagementProven ability to meet or exceed numeric targets in outreach, referral generation, or sales-like environmentsStrong local network or ability to build one quickly in rural or frontier communities with an understanding of trusted communication channels, messengers, and outreach best practicesExperience working with Latino, Medicaid, or underserved populationsComfortable working independently in the field across large geographic areasExcellent communication, organization, and relationship-building skillsBilingual English and Spanish preferredMust live in one of the following California counties: Alpine, Inyo, Mono, Amador, or MariposaPreferred QualificationsExperience designing or participating in community research activities such as focus groups, listening sessions, surveys, or informal qualitative research to understand community needs, trusted messengers, and effective communication channelsDemonstrated understanding of rural or frontier communities, including insight into culturally relevant outreach strategies and what drives trust, engagement, and participation in these settingsAbility to translate community insights into practical outreach strategies, messaging approaches, and partnership tactics that improve awareness, engagement, and enrollment outcomesExperience managing a teamWhat you can expect from Zócalo HealthEquity compensation packageComprehensive benefits including medical, dental, and vision401kFlexible PTO policy - take the time you need to recharge$1,000 home office stipendWe provide the equipment needed for this role.Opportunity for rapid career progression with plenty of room for personal growth.You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S.At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.#J-18808-Ljbffr