Program Manager
*Job Summary*
We are seeking a dynamic and passionate Program Manager to lead project management, reporting, and delivery oversight across the web team's portfolio, including the redesigned dc.gov site, other concurrent agency web efforts, and AI-powered search initiatives.
*Key Duties:*
* Establish and maintain a portfolio-wide tracking system (RAID log, milestone schedules, dashboard) covering all active web team projects.
* Run a recurring status reporting cadence to OCTO leadership across the full portfolio
* Partner with OCTO SMEs to define project requirements and scope, including for initiatives that may require external vendor support
* Advise on vendor/contractor scoping and deliverables, drawing on familiarity with SOW structure and government IT procurement norms
* Track risks, issues, dependencies and action items across projects, escalating to OCTO leadership as needed
* Report on project status, milestones, and delivery readiness across the portfolio, with the dc.gov relaunch as the flagship initiative
*Minimum Qualifications:*
* Demonstrated ability to translate technical and business requirements into actional project scope, working directly with subject matter experts
* Experience supporting or informing scope of work development for external vendor contracts (SOWs, deliverables, acceptance criteria)
* Experience managing a multi-project portfolio simultaneously, including establishing. PM tooling, reporting cadence, and prioritization across competing initiatives
* Bachelor's degree in a related field, or equivalent experience
* 11 years of program/project management experience, including large-scale website or CMS transition and migration projects
* Experience managing multi-stakeholder government or enterprise projects
* Working knowledge of Drupal CMS and website content migration practices
* PMP certification preferred
* Familiarity with AI/ML project delivery timelines and dependencies a plus, given active AI integration work within the portfolio
* Strong communication, organizational, and stakeholder management skills
* Prior experience supporting DC government or comparable public-sector clients preferred
Pay: $126,498.66 - $148,256.46 per year
Education:
* Bachelor's (Preferred)
Experience:
* Program/Project Management – multi-project portfolio: 10 years (Preferred)
* Requirements gathering & project scoping (working with SMEs): 8 years (Preferred)
* Drupal CMS – content migration and administration: 6 years (Preferred)
* Stakeholder Management – multi-agency government environment: 10 years (Preferred)
* Website Launch Planning & Change Management: 8 years (Preferred)
* Quality Assurance / Content Auditing: 10 years (Preferred)
* contract/vendor scoping support (SOWs, deliverables): 5 years (Preferred)
* AI/ML project delivery: 3 years (Preferred)
Location:
* Washington, DC 20003 (Preferred)
Work Location: In person