Senior DevOps Engineer

Senior DevOps EngineerOneReach.ai builds conversational AI and automation tools that help organizations improve how they communicate and operate. Founded by Robb Wilson, author of Age of Invisible Machines, the company focuses on practical, human-centered automation for real business use cases.Our no-code/low-code platform enables teams to design and manage AI-driven workflows, virtual assistants, and system integrations across channels. Customers use the platform to automate processes, personalize interactions, and connect existing enterprise tools—reducing manual work and improving efficiency at scale.Position OverviewWe are seeking a Senior DevOps Engineer with a strong DevOps background and experience in voice technologies to join our growing team. This role bridges infrastructure, backend development, and voice integration, supporting critical systems and client-facing solutions.You'll work closely with engineering leadership and cross-functional teams to maintain and expand our infrastructure, contribute to voice-enabled products, and ensure system reliability. This position is ideal for someone who is both hands‐on and proactive, comfortable owning their day‐to‐day priorities while collaborating closely with distributed teams.What You'll DoMaintain and improve core infrastructure supporting production systemsBuild, maintain, and optimize CI/CD pipelinesSupport and implement voice integration solutions across productsCollaborate with engineering and product teams to prioritize and execute infrastructure and development workMonitor systems, respond to alerts, and troubleshoot critical infrastructure issuesManage and prioritize a backlog of infrastructure and integration tasks across multiple teamsAssist with client integrations, including configuration and deployment of technical solutionsContribute to high‐availability, scalable, and fault‐tolerant system designWork closely with distributed teams (including international DevOps teams) to extend coverage across time zonesParticipate in regular syncs, standups, and planning sessionsRequirementsMust be able to work from our Berkeley, CA office 3 times a weekStrong proficiency in JavaScript / TypeScript and backend development (Node.js)Experience working with voice technologies or voice‐enabled systemsSolid DevOps background with hands‐on infrastructure experienceExperience with AWS services (e.g., VPC, S3, EC2, Lambda, ECS/EKS, CloudWatch, Route53)Experience with Infrastructure as Code tools (Terraform, CloudFormation, or CDK)Experience with Docker and containerized environmentsStrong understanding of CI/CD pipelines and GitOps practicesExperience with relational databases (especially PostgreSQL)Ability to troubleshoot and respond to production issues under pressureStrong communication skills and ability to collaborate across teamsNice to HaveExperience with Kubernetes (EKS, GKE, K3s)Experience with tools like ArgoCD or Kubernetes OperatorsFamiliarity with multi‐cloud environments (AWS, Azure, GCP)Experience with AWS DevOps tools (CodePipeline, CodeBuild, CodeDeploy, Systems Manager, etc.)AWS certifications (Developer, Solutions Architect, DevOps Engineer) or Kubernetes certifications (CKAD)Experience with AWS Bedrock or other AI/voice‐related servicesWhy Join OneReach.aiShape the future of automation: Contribute to a world‐class platform that's redefining how organizations design, deploy, and scale automation.Work with global experts: Collaborate daily with a distributed team of innovators in conversational AI, automation, and user experience.Enjoy a flexible, hybrid work culture with opportunities for professional growth and development.#J-18808-Ljbffr