Senior Enterprise Account Executive

Join to apply for the Senior Enterprise Account Executive role at Frontier InternetJob Code: SCC4LOverviewThe Sr. Enterprise Account Executive is the catalyst behind Frontier Communications' success as an organization. As a seasoned and experienced, consultative sales professional, the Sr. Enterprise Account Executive II is responsible for protecting and growing revenue performance with our largest and most complex Enterprise customers. The role requires developing credibility with customers by determining their requirements through a deep understanding of their business drivers, objectives and challenges, and proposing solutions from Frontier's portfolio of information and communications technology solutions. The objective is to increase customer retention, satisfaction, and revenue.Developing strategies and tactics to increase customer retention, improve customer satisfaction, and grow revenue is the mandate of the Sr. Enterprise Account Executive.RoleYour role as an Sr. Enterprise Account Executive includes:Retain and grow our current customer baseManage and optimize current revenue of existing customer base through retention activities, new product sales, and strategic technology migrationAccountable for incremental growth in assigned module(s) consisting of customers in single or multiple vertical industriesManage both pre- and post-sales support resources throughout the sales cycle to retain and leverage customer relationships, provide business solutions, and expand existing revenue basePre-Sales: Product Specialists and Sales EngineersPost-Sales: Project Managers, Engineers, and Customer Service SpecialistWhat makes a good Sr. Enterprise Account Executive?Retain and grow customer base through building strategic partnerships and approaching opportunities through the customer lensInfluencing others to act by gaining commitment and agreement on add-on sales solutionsAbility to articulate client strategies, using industry knowledge to expand business opportunitiesResourceful and able to overcome obstacles and barriers to find appropriate sales solutionsCore ResponsibilitiesFoster extensive relationships with existing and new customers within assigned customer module including C-Level Executives, decision makers, influencers and key usersRetain current customer base and expand revenue through cross/up-sell opportunitiesDevelop new revenue opportunities by prospecting potential customersDevelop and implement comprehensive Account Plans for each assigned customer working with cross-functional partners across Frontier to deliver resultsImprove and maintain current customer satisfaction results through engagement and responsiveness to regular surveys and feedbackPartner collaboratively with paired Customer Service Specialist to ensure outstanding customer service and responsivenessEstablish self as a trusted advisor, providing guidance on strategic initiativesConnect client's business objectives with Frontier Business solutions and effectively respond to customer objectionsPartner with pre-sales engagement members to align goals and ensure ongoing refinementRequirementsDeep understanding of the network attributes, complex communication products, and solutions sought by medium enterprise level companiesAbility to create new demand by proactively bringing new points of view to target accountsIdentify and articulate customer value proposition and link solutions to the customer strategyConsistently demonstrate the ability to convert qualified leads into sales opportunitiesStrong presentation skillsExperience in crafting thoughtful strategic account plans and execution of those plansSales cycle management experience, including Salesforce proficiencyAssociates degree required, Bachelors or higher preferred; or equivalent relevant experienceMinimum of 10+ years of B2B experience managing and selling to complex, large-sized companies with a proven track record in: complex and consultative sales, selling integrated complex solutionsTelecommunications industry experience a plusValid state driver's license and clean driving recordWhat we offer20 PTO days + 10 paid holidays per yearDay one medical, dental, vision and prescription drug plan401k match of 50% on 6% of eligible compensationTuition Assistance ProgramPersonal & Work Life Balance Resources & Wellness SupportEmployee Resource GroupsSame-sex spouse and domestic partner benefitsPaid parental leave and phased return to work programAdoption program assistancePaid caregiver leaveFrontier is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.Frontier salaries are estimated by third parties and may not reflect actual compensation. Please confirm with your recruiter.J-18808-Ljbffr