Cash Application Supervisor

Position Overview This role owns the operational execution of cash application including payment posting, reconciliations, exception handling, and issue resolution across multiple systems. You’ll ensure strong internal controls, while helping modernize and streamline processes. Success requires attention to detail, strong organization, and confident team leadership in a fast-paced environment. Key Responsibilities Team leadership & development: Supervise, coach, and train cash application specialists; assign workloads, monitor performance, and reinforce quality standards. Cash posting & reconciliation: Oversee accurate application of customer payments across multiple ERP systems; investigate unapplied cash, short-pays, and discrepancies and drive timely resolution. Month-end close support: Complete reconciliations and reporting tied to cash application activity; ensure deadlines and close requirements are met. Reporting & KPIs: Track accuracy, timeliness, and throughput; share trends and insights with the Cash Application Manager to support decision-making. Process improvement: Identify ways to streamline workflows, strengthen controls, and increase automation to improve speed and accuracy. Additional support: Handle other priorities as assigned based on business needs. Key Skills & Competencies High attention to detail and data accuracy Strong communication and stakeholder partnership skills Analytical mindset with solid Excel skills Comfort working across ERP systems and resolving exceptions Ability to lead, motivate, and hold a team accountable in a high-volume setting Problem-solver with a continuous improvement focus Qualifications Bachelor’s degree in Accounting, Finance, Business, or equivalent experience preferred 3+ years of A/R cash application experience 1–2 years of team lead/supervisory experience preferred ERP experience required (Oracle or Microsoft Dynamics a plus) Understanding of Order-to-Cash (O2C) processes and shared services preferred Job Type: Full-time Pay: $60,000.00 - $80,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance Work Location: In person