Home Health Care Coordinator

Home Health Care CoordinatorDo you want a career where every day you make a real difference in someone's life - not just a task on a checklist?WSC Home Care is looking for a compassionate coordinator who is an action-oriented advocate, a natural problem-solver, and a team player who lifts people up. If you have a background in caregiving, medical assisting, or CNA work - and you bring organizational superpowers and a heart for service - this role was made for you.This position schedules and coordinates shift coverage for our caregivers and clients. Shift flexibility and availability are required as we pride ourselves on being there for others and our team. Good interpersonal skills and the ability to deal in an effective, pleasant manner with staff, clients, and customers are crucial.Duties of the Home Health Care Coordinator:As the hub of coordination for WSC Home Care, you keep clients supported and caregivers set up for success - every shift, every day.Schedule and coordinate shift coverage for caregivers and clients, ensuring no one is left without support.Step in quickly to arrange backup coverage whenever a caregiver is unexpectedly unavailable.Address and resolve client and caregiver concerns with professionalism and genuine care.Maintain and monitor client/caregiver files, billing, quarterly reports, and payroll with accuracy and attention to detail.Document all significant events - injuries, grievances, rights concerns - promptly and thoroughly. Requirements of the Home Health Care Coordinator:CNA, medical assistant, or caregiving experience - you understand the work our caregivers do.Bachelor's degree in human resources, human services, or related field preferred; equivalent experience considered.Exceptional interpersonal skills - you communicate with warmth and confidence across clients, staff, and families.Ability to adapt and lead through shifting priorities - no two days are the same in home care.Valid driver's license, good driving record, and reliable transportation.Ability to lift, turn, and assist clients with or without accommodation. Why Work Skills Corporation?Award-winning culture: Named one of Crain's Coolest Places to Work, a multi-year National & Regional Best & Brightest Companies to Work For winner, and Best of MichBusiness honoree.More than a job - a mission: WSC is a 501(c)3 nonprofit with 50+ years of empowering individuals with disabilities and barriers to employment. You'll feel the impact of your work every single day.A team that has your back: Supportive, mission-driven colleagues in a culture where people stay, grow, and thrive.Fun perks that show they care: Popcorn days, slushy days, massage days, Wheel of Fortune drawings, casual dress code, and WSC Cares events make this a workplace people love.Local and community-rooted: WSC is a local, independent nonprofit - decisions are made close to home, not in a distant corporate office. Outstanding Benefits: WSC takes care of the people who take care of others:Highly competitive compensationAMAZING medical, dental, and vision insurance with no or low employee contributionsLife, LTD, AD&D insurance • AFLAC supplemental coverage403(b) retirement plan with employer matchTuition reimbursement & ongoing professional developmentWSC Cares Program: $150/year toward your personal health & wellnessCareer laddering - room to grow within the organizationAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, age, protected status, Veteran status, or status as an individual with a disability. All qualified applicants will not be discriminated against on the basis of a disability.REASONABLE ACCOMMODATION FOR APPLYING NOTICEFederal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application, please:• Call us at 810-534-6101• Visit us at 100 Summit Street, Brighton, MI 48116 (M-F 8AM to 4PM)Keywords: CNA, caregiver, scheduler, medical, home health aide, health administration, care coordinator, service coordinatorIND789