Automotive Service Advisor

Automotive Service AdvisorModern Toyota of Winston-Salem has a career opportunity for an Automotive Service Advisor. Come join the team of talented service professionals at Modern Toyota of Winston-Salem. Responsibilities: Greets customers in a timely, friendly manner Advises customers on the care of their vehicle and the value of maintaining the vehicle according to the manufacturer's specifications Provides a complete and accurate written cost estimate for labor and parts Handles telephone inquiries regarding appointments and work in process Maintains high customer satisfaction standards Qualifications: 2+ years' experience in an automotive service dealership preferred Exceptional customer service skills Outstanding organizational and follow-up skills Excellent written and verbal communication skills Ability to occasionally lift up to 70 lbs. Modern Toyota of Winston-Salem is a part of Modern Automotive Network. Since 1933, Modern Automotive Network has distinguished itself from its competitors by setting trends with innovative facilities, brand diversity, and world-class customer service. Modern, a fourth-generation family-owned business, has a strong reputation of treating customers with respect, doing the right thing every day, and giving customers the best value for their money. Modern offers a professional work environment and a competitive compensation and benefits package, which includes: Healthcare benefits: medical, dental, vision, flexible spending account, voluntary life insurance, disability, accident, and specified disease insurance 401K eligibility after one year of service Paid holidays and Paid Time Off Make your next career move with Modern. At Modern, no matter how things change, our commitment to our employees and customers stays the same. Modern Toyota of Winston-Salem is an Equal Opportunity Employer and Drug-free Workplace Employer. Behaviors: Team Player: Works well as a member of a group Loyal: Shows firm and constant support to a cause Enthusiastic: Shows intense and eager enjoyment and interest Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations: Self-Starter: Inspired to perform without outside help Goal Completion: Inspired to perform well by the completion of tasks Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals Financial: Inspired to perform well by monetary reimbursement Education: High School or better.