Fire Services Area Manager
Key Responsibilities Operations ManagementOversee daily operations for fire alarm, fire suppression, and fire sprinkler inspection, service, and installation teams.Manage scheduling, manpower allocation, and operational efficiency across the assigned territory.Ensure projects and service work are completed safely, on time, and within budget.Monitor department KPIs including service response times, inspection completion rates, and customer satisfaction. Team LeadershipRecruit, train, mentor, and evaluate technicians, inspectors, and support staff.Promote a culture of safety, accountability, professionalism, and customer service.Conduct regular team meetings, field audits, and performance evaluations.Support ongoing employee development, certifications, and safety training. Business DevelopmentDevelop and maintain relationships with contractors, plant managers, facility managers, safety personnel, AHJs, and existing customers.Identify opportunities for growth in inspections, service agreements, system upgrades, retrofits, and new installations.Assist sales teams with estimates, proposals, and customer presentations.Expand market presence throughout East Texas and North Louisiana. Compliance & SafetyEnsure all work complies with NFPA standards, local/state fire codes, OSHA regulations, and company policies.Maintain licensing and certification compliance for technicians and operations.Conduct jobsite safety audits and enforce safe work practices. QualificationsMinimum 5+ years of experience in the fire protection industry.Minimum 3 years of leadership or management experience.Strong working knowledge of:Fire alarm systemsFire sprinkler systemsClean agent and special hazard suppression systemsInspection, testing, and maintenance proceduresNFPA codes and standardsExperience managing service technicians and multi-site operations.Experience in industrial environments preferred.Strong communication, organizational, and problem-solving skills.Proficiency with service management software and Microsoft Office.Valid driver's license with acceptable driving record.Must be able to pass a pre-employment drug screening.Must successfully pass a criminal background check.Must meet company motor vehicle record (MVR) requirements. Preferred QualificationsNICET certification(s)State fire alarm or sprinkler licenses in Texas and/or LouisianaProject management experienceSales or business development backgroundExperience working in industrial or manufacturing environments Compensation & BenefitsCompetitive salary based on experienceCompany vehicle or vehicle allowanceHealth, dental, and vision insurance401(k) with company matchPaid time off and holidaysProfessional development and certification assistanceRelocation assistance available for the right candidate Work EnvironmentCombination of office, field, and customer site visitsFrequent travel throughout East Texas and North Louisiana requiredOccasional after-hours support for emergency service operations Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.