Lobby Attendant - Housekeeping (FT)

SUMMARYThis position will serve internal/external guests through maintaining and cleaning the public and employee areas of the resort. The delivery of all essential duties must be at a 4 Diamond level.ESSENTIAL DUTIES AND RESPONSIBILITIESTo be completely familiar with complex and outlying areas (I.E. Restrooms, Pools, Locker rooms, Clubhouse, Afternine)Initiate and aid in effective communication between housekeeping and all other departments using Wow, Go & Please strategy.Keep radio, cart and keys safe and secure at all timesRespond immediately to all pages receivedAlways follow knocking on doors procedure when entering public restroomsReport any unusual circumstances to your supervisor or any major stains on carpetingOffer all assistance possible for your guestsImmediately report to your supervisor or the housekeeping office any damage for furniture or furnishingsKeep public restrooms stocked and cleaned to the expectations of housekeeping managementMaintain the locker rooms and empty dirty garbage and linens where applicableDust/Mop/Vacuum all areas of the resort where needed and requested of you by your SupervisorsMaintain lobby including furniture, windows, dust and vacuuming to create a wonderful first impression for our guestComplete all assignments requested of youMust follow proper grooming and dress standards set forth by the Employee HandbookMaintain open line of communication with supervisorMust understand and abide by environmental practices of the resortOther duties as assignedEDUCATION/EXPERIENCESome housekeeping experience preferredKnowledge of resort helpfulMust be at least 18 years of age, have a valid Michigan driver's license and be insurable by the resort's policyOTHER SKILLS AND ABILITIESPositive, upbeat attitude is a must. Open communication skills, both written and verbal. Dedicated to ensuring the highest service level possible in all areas.SUPERVISORY RESPONSIBILITIES (If applicable)NoneTYPICAL PHYSICAL DEMANDSFrequently required to use hands to finger, handle, or feel and talk or hearOccasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.Must occasionally lift and/or move up to 50 pounds.Must clean bathrooms that may at times be in adverse conditions.Ear pieces must be worn at all times so as to not interfere with ours guests stay.TYPICAL MENTAL DEMANDSAbility to work under stressful conditions within designated time frames. Will be required to take direction as business dictates.WORKING CONDITIONSThe noise level in the work environment is usually quiet.