Automotive Service Advisor

Service Advisor Service Plus Automotive Calcium, NY Monday–Friday 8:00am–5:00pm No Weekends Service Plus Automotive is a family-owned shop with deep roots in the community and a long-standing reputation for integrity and quality. The business was built on doing the right thing, taking care of people, and holding itself to a higher standard. Compensation & Benefits This is a stable, well-paid service advisor role with built-in security $60,000 - $80,000+ yearly Guaranteed base pay per week In addition to the base, advisors earn a percentage of gross profit If your monthly gross profit percentage exceeds your base pay, you earn the difference If it doesn’t, nothing is taken away, your base is always protected Benefits include: Health insurance contribution of $350 per month toward an individual plan Simple IRA with a 3 percent company match Paid time off that increases with tenure Seven paid holidays Paid training plus hourly pay while attending Monthly discretionary benefit allowance Paid uniforms Parts at cost and use of the shop for personal vehicles during off hours Support for employees and families during personal emergencies Schedule & Work Environment Monday through Friday, 8:00am–5:00pm No weekends Clean, organized shop with a calm, professional flow Heated shop with in-floor heat and a climate-controlled office Modern tools and systems including Tekmetric and digital vehicle inspections About Service Plus Automotive Located just outside Fort Drum, the shop proudly serves both local families and the military community. Trust, empathy, and clear communication are not just values on paper, they show up in daily decisions, customer interactions, and how the team treats one another. What It’s Like to Work Here The culture is collaborative, supportive, and intentional. The leadership team works closely together and believes in empowering employees with authority, responsibility, and accountability. You’ll be joining a stable team where people stay for years, not months. Family matters here. Growth is encouraged. Feedback is welcomed. High standards exist alongside genuine care for one another. What You’ll Do Build real relationships with customers and earn long-term trust Clearly explain repairs and recommendations without pressure or shortcuts Work closely with technicians and leadership to keep workflow smooth Advocate for the customer while supporting the shop’s standards Take pride in delivering an experience you’d want for your own family Who This Role Is For This role is ideal for a service advisor who: Values integrity and teamwork Communicates clearly and thoughtfully Takes ownership and follows through Wants stability, not chaos Is looking for a long-term home, not just a job If you’re ready to grow your skills in a shop where your work is respected, your input is valued, and your future matters, Service Plus Automotive is the place. Let's chat! Job Type: Full-time Pay: $60,000.00 - $80,000.00 per year Benefits: 401(k) matching Health insurance Paid time off Experience: Service Advisor : 2 years (Preferred) License/Certification: Driver's License (Required) Ability to Commute: Calcium, NY 13616 (Required) Work Location: In person