Solution Engineer Associate Remote (United States)
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Computer Systems Engineers/ArchitectsSoftware DevelopersComputer Systems AnalystsSales EngineersComputer Occupations, All OtherIndustries:
Junior CollegesSpecial Food ServicesLoggingRadio and Television Broadcasting StationsBusiness Support ServicesLocation: Remote — United States (US (New York or East Coast) - RemoteType: Full-timeAbout KestraKestra is the open-source declarative orchestration platform that simplifies complex data workflows and business processes. We bridge the gap between engineering and business logic, allowing teams to build, scale, and monitor pipelines with clarity and control.In March 2026, we closed a $25M Series A led by RTP Global, with participation from Alven, ISAI, and Axeleo – backed by founders from Datadog, dbt Labs, and Hugging Face.As our Enterprise adoption grows, we're looking for a hungry, technical self-starter who wants to grow into a senior Solutions Engineer role over time. You'll be working with experienced field engineers and architects — but you'll be expected to take initiative, learn quickly, and grow quickly into the role.The RoleAs an Associate Customer Success / Solutions Engineer, you'll sit at the intersection of Sales, Prospects, Product, and Community.This is a growth role — you will be expected to:Take ownership of opportunities and grow into larger onesLearn how to run POCs, triage issues, and guide customers toward best practicesDevelop into a trusted technical advisor over timeYou will work closely with senior Solution Engineers and receive structured mentorship. The goal is simple: grow you into a full 360° technical advisor with 12 months.What You'll DoAssist in technical discovery calls with prospectsSupport senior engineers in designing and running Proof of Concepts (POCs)Build, refine, and deliver demo environments and example workflowsTake ownership of smaller POCs and mid-market opportunitiesLearn how to position Kestra Enterprise against legacy solutionsSupport onboarding sessions and customer training workshopsHelp triage support issues and coordinate with EngineeringReproduce bugs and test workaroundsDocument customer architectures and best practicesParticipate in quarterly customer reviews alongside senior team membersYou will be expected to grow into leading full lifecycle ownership of accounts.Engage with our open-source community on Slack and GitHubCreate internal documentation and reusable demo flowsContribute blog posts, tutorials, or short technical videos as you grow more confidentSurface recurring customer friction points to Product?? What You BringMindset FirstStrong curiosity and desire to learn orchestration deeplyComfortable saying "I don't know — let me find out"Self-starter who takes initiative rather than waiting for directionGrowth-oriented: actively seeks feedback and improvementStrong problem-solving instinctsComfortable operating in ambiguity and a fast-moving startupTechnical BackgroundYou may not check every box — that's okay.Previous experience in a highly technical role (Solutions Engineer, Support Engineer, DevOps, Data Engineer, or similar)Hands-on experience in at least one of:Basic familiarity with Docker and containersExposure to Kubernetes (even at a learning level)Very comfortable reading YAML configuration filesProgramming experience in Python or similar scripting languageBasic knowledge of SQLNice to HaveExperience with orchestration tools (Airflow, Prefect, Dagster, etc.)Exposure to Terraform or Infrastructure-as-CodeExperience with AWS, GCP, or AzureUnderstanding of CI/CD pipelinesInterest in AI/LLM workflows or MLOpsRequirementsBachelor's degree in Computer Science, Engineering, or equivalent practical experience1–3 years in a customer-facing or highly collaborative technical roleStrong written English and verbal communication skillsAbility to explain technical concepts clearly to different audiencesComfortable working remotely with a distributed teamWillingness to learn quickly and take ownership of problemsGrowth PathWithin 6 months, successful candidates will:Independently run complex POCsLead full customer lifecycle engagementsInfluence product roadmap through field insightsRepresent Kestra at meetups and eventsWhy Join Kestra?Remote-First: Work from anywhere in the U.S.Mentorship: Direct exposure to senior solution architectsHigh Impact: You'll help shape our Field Engineering playbookOpen Source: Your work impacts thousands of users globallyBenefits: Healthcare, 401K, HSA, PTO, parental leaveHow to ApplySend us your CV and a brief note answering:What's the most interesting workflow or automation you've built — and what made it challenging?We care more about how you think than how many tools you've used.J-18808-Ljbffr