VIP Experience Host - Seasonal

VIP Experience Host (Seasonal) Are you passionate about creating unforgettable guest experiences? Do you thrive in a fast-paced, interactive environment where no two days are the same? Join our team as a VIP Experience Host and help deliver personalized, high-touch experiences that our guests will never forget! What You'll Do As a VIP Experience Host, you'll act as a guide and ambassador for our guests, ensuring every moment of their visit is seamless, engaging, and memorable. Responsibilities include: Escort VIP guests throughout the park while providing tailored recommendations and insights Create personalized experiences based on guest interests, needs, and group dynamics Share knowledge of attractions, dining, and exclusive offerings Ensure guests arrive on time to scheduled experiences Maintain a high level of professionalism, discretion, and guest focus at all times Support overall park operations while prioritizing safety and guest satisfaction Occasionally assist with VIP experience sales and general guest support What We're Looking For We're seeking individuals who are outgoing, self-motivated, and energized by working directly with guests all day. Must be at least 18 years of age Prior customer service or guest-facing experience Comfortable engaging with guests continuously throughout the day Strong communication skills and ability to build rapport quickly Basic proficiency with Microsoft Office (Outlook, Teams, etc.) Ability to work both independently and as part of a team Preferred Qualifications Experience in hospitality, entertainment, education, or tourism Multilingual abilities (Spanish, Mandarin, or other languages are a plus) Familiarity with theme park or resort environments Schedule & Availability Flexible availability is required, including weekends and holidays Priority scheduling needs are Sunday through Wednesday Ability to work a variety of shifts, including full-day assignments This is a Seasonal position with an end date of 10/31/2026. Physical Requirements May be required to stand/walk for over 12 hours in a single day Ability to ride every ride/attraction at the Resort. Often helps push strollers and assists carrying VIP guests' personal items Work Environment This role is highly interactive and guest-facing, requiring energy, enthusiasm, and a consistently positive attitude. You'll be part of a collaborative team that values creativity, accountability, and delivering exceptional experiences. Benefits Why Join Us? At LEGOLAND California Resort, we believe in creating a workplace where everyone feels welcome, valued, and included. We are committed to fostering a diverse and inclusive environment where our team members can thrive. Benefits of Merlin Entertainments Merlin Magic Pass for friends and family to enjoy the parks & attractions Recognition Programs and Rewards Numerous learning and advancement opportunities Pay Range Compensation between USD $18.50/Hr.-USD $18.50/Hr.