Bilingual Patient Account Specialist

A company is looking for a Bilingual Patient Account Resolution Specialist. Key Responsibilities Handle 75+ inbound and outbound calls daily to resolve patient inquiries Conduct daily collections on patient account balances and meet monthly collection goals Review patient accounts for billing accuracy and initiate necessary actions for discrepancies Required Qualifications GED/High School Diploma 1+ years of customer service experience in a call center environment Previous negotiations, sales, or collections experience preferred Experience in medical collections or revenue cycle preferred but not required Fluency in English and Spanish