Accounts Payable Specialist II

The Utility Accounts Payable Specialist is responsible for managing high-volume utility billing, payment processing, vendor coordination, and exception resolution for CAI and CCI business operations. This role ensures timely and accurate processing of utility invoices, service fees, and special handling payments while supporting operational continuity, vendor compliance, and internal stakeholders. The position requires strong attention to detail, effective communication skills, and the ability to manage multiple workstreams in a fast-paced environment.This is an ONSITE (in office) role-Key ResponsibilitiesUtility Billing & Payment ProcessingProcess all CAI and CCI utility invoices and inquiries, ensuring accuracy, completeness, and compliance with internal policies Set up and maintain autodraft functionality for utility accounts to ensure timely payments Research and resolve utility billing discrepancies, exceptions, and past-due balances Process new utility account setups and coordinate service activations Handle CCI and CEI service fee processing Vendor & Account ManagementResearch utility vendors and utility account details to support accurate billing and payment Monitor outstanding balances and process Accounts Payable rush checks for vendors with large or critical balances Perform special handling check processing for CAI and Manheim vendors Support Engie uploads for CAI utilities during backup coverage (e.g., PTO situations) Exception Handling & Issue ResolutionProcess and resolve CAI and CCI utility exceptions and returned items Monitor the Engie inbox for CAI/CCI-related issues and take appropriate corrective action Review office mail, returned checks, and utility-related correspondence Research and respond to internal and external inquiries related to CAI, CCI, and Engie utility questions Reporting & MonitoringRun weekly Engie reports to identify late and past-due utility accounts across all CAI locations Track daily operational activity including tickets worked, emails processed, and payment transactions Support continuous improvement by identifying trends, risks, and process gaps Communication & CollaborationParticipate in team meetings and cross-functional discussions Collaborate with internal teams to resolve utility issues, prevent service interruptions, and improve processes Provide timely follow-up and clear communication to stakeholders regarding account status and issue resolution QualificationsMinimum-High School Diploma/GED and 3 years' experience in a related fieldOR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;OR 5 years' experience in a related fieldExperience processing high-volume invoices and paymentsStrong analytical and problem-solving skillsAbility to manage multiple priorities and meet deadlinesProficiency with email communication and financial systemsHigh attention to detail and accuracyPreferred-Experience with utility billing platforms (e.g., Engie or similar systems)Experience supporting multiple business units or locationsKnowledge of utility account setup, service fees, and exception handlingPrior experience with rush payments and vendor escalationsUSD 20.10 - 30.10 per hourCompensationHourly pay rate is in the range of $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.