Sales Manager

LocationWendell - 320 Vintage Point LaneBusinessAt Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, we have had one goal in mind – creating the best places to call home. From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community.As part of Brookfield — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures — we are reimagining real estate from the ground up.If you're ready to be a part of our team, we encourage you to apply.OverviewJob DescriptionThe New Home Counselor receives training and mentorship from the Director of Sales and VP, Sales and Marketing. The New Home Counselor is responsible for providing exceptional customer service to existing and potential customers, while demonstrating respect and professionalism. Responsibilities include leading the sales process and regularly improving sales and administrative programs. You will provide detailed information about the product and organization. Building connections with team members and external collaborators will help drive leads and convert prospects into buyers.Key ResponsibilitiesEnsuring the effectiveness of the overall sales processContribute to the development and implementation of effective and efficient sales and administration programsActively participate in meeting or exceeding the sales targets and goals as specified in the Business PlanContinually look for ways to improve sales pace and/or customer satisfaction by suggesting and evaluating innovative ideasAssist with the development and implementation of a continual prospecting plan through all communication mediums (phone, email, web, etc.)Influence prospects to purchase a homeWelcome/greet all prospects and deliver personalized presentationProvide product and company information to customersBuild relationships with internal and external stakeholders to help drive leadsEnsure that our products from the sales center, Quick Move-in homes, and Model Homes are presented professionally and marketed according to company standardsPresent and review all new home sales agreements with customers and enter agreements into appropriate computer systemsEffectively correspond with prospects/homeowners and follow up with all leads 30Recognize that business is built on customer satisfaction and commitment to customer satisfactionPlay a major role in the customer’s experience in dealing with our Company and ensure we are uniquely positioned to impact the customer’s expectations and satisfaction throughout the entire home buying processRecognize that they are better equipped to satisfy customers by having a detailed understanding of the business, including processes beyond sales. These processes include construction, estimating, marketing, and administration. This knowledge will require ongoing communication with these areas.Maintain daily interaction with construction and purchasing departments on any changes or problems relating to salesEnsure that all company assets, ranging from the sales center, Model Homes and Quick Delivery Homes are presented expertly and marketed according to company standardsProvide innovative marketing solutions, alternative channels and points of product differentiationCreate ongoing and detailed competitive analyses, developed through constant review of product positioning, sales prices, premiums, and marketing incentivesResearch and analyze competitive information in new home and resale marketsDeliver weekly reportsAssist the negotiations and conflict resolution as it relates to challenging situations in the course of a sale and close of escrow, and the timely escalation of matters, where appropriateEnsure that all required information for the successful execution of sales contracts is submitted timely and accurately to the appropriate departmentsMaintain continuous involvement within the respective Regional residential community and homebuilding industriesWhat You'll BringHigh school diploma, with a minimum 3 years’ experience in salesPost-secondary diploma or degree in business or related area preferredOutstanding sales and customer service recordNew home or residential home sales experience is preferred.Proficient computer knowledge and skillsExceptional time-management and organizational skillsWhat We OfferCompetitive compensation and total rewards packageExcellent extended medical, dental, and vision benefits beginning day 1401(k) matching, vesting begins day 1Career development programsPaid Volunteer HoursPaid parental leaveFamily planning assistance, including IVF, surrogacy and adoption optionsWellness and mental health resourcesPet insurance offeringA culture based on our values of Passion, Integrity, Community!#BRPBrookfield Residential participates in the E-Verify process to confirm the eligibility of candidates to work in the United States.We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.