Operations Improvement Analyst

The Operations Strategy Analyst supports performance improvement across a network of treatment centers by analyzing operational and financial data, identifying trends, and recommending actionable solutions. This role leverages data analysis to identify opportunities to drive census, increase patient retention, optimize processes, enhance the patient experience, and drive business decisions.The ideal candidate brings strong financial and business acumen, is highly analytical, and has a genuine interest in healthcare operations. This individual will work closely with operations leadership and will spend time in treatment centers to observe workflows, validate insights derived from data analysis, launch initiatives and pilots, and continuously refine.Key ResponsibilitiesUse operational and financial data to identify performance trends, risks, and opportunities.Translate data findings into clear, actionable recommendations for leadership.Partner with operations teams to understand business drivers and workflow challenges.Conduct on-site visits to treatment centers to observe processes, validate data insights, launch pilots, and refine.Through analysis, recommend opportunities to drive growth, improve operations, and enhance the patient experience. Support evaluation of operational initiatives through data analysis and financial insights.Track and report on key performance indicators and operational metrics.Support continuous improvement initiatives across multiple locations.Communicate findings effectively to both technical and non-technical stakeholders.QualificationsRequiredBachelor’s degree in related field (e.g., Finance, Business, Economics, or related field)Strong financial acumen and understanding of business driversDemonstrated analytical and problem-solving skillsAbility to synthesize data into actionable insightsStrong communication skills, both written and verbalWillingness and ability to travel regularly to treatment centersAbility to quickly learn new systems, processes, and business modelsPreferredMBA (recent graduates encouraged to apply)Exposure to healthcare or healthcare operations (internship, coursework, or work experience)Located in DFWExperience with financial modeling or performance analysisFamiliarity with multi-site or service-based operationsExperience working with business intelligence tools or large datasetsDemonstrated interest in operational improvement or consulting-style workPhysical Work RequirementsAbility to travel frequently, including air and car travelAbility to walk and stand for extended periods during on-site visitsAbility to work in office and clinical environmentsAbility to use a computer and standard office equipment for extended periodsBHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.